Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Gibson

Suwanee,GA

Summary

Proven to enhance delivery efficiency and customer satisfaction at Key Stone Press / Power Marketing, I leveraged GPS route planning and exceptional customer service skills. My proactive approach to vehicle maintenance and safety training reduced costs and improved fleet safety, demonstrating my dependability and commitment to quality.

Hardworking employee enthusiastic about learning all field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

Overview

36
36
years of professional experience

Work History

Driver, Warehouse Orders

Key Stone Press / Power Marketing
11.1988 - Current
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
  • Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
  • Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
  • Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
  • Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
  • Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
  • Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
  • Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
  • Maintained detailed logs of miles driven, hours worked, fuel expenses, vehicle maintenance activities.
  • Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
  • Improved delivery efficiency by optimizing routes and adhering to schedules.
  • Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
  • Adhered to company policies regarding appropriate use of equipment such as hand trucks or dollies during item transport.
  • Contributed to reduced fuel consumption through careful route planning and adherence to eco-friendly driving practices.
  • Increased overall fleet safety by participating in regular driver training programs focused on accident prevention techniques.
  • Resolved any discrepancies between actual stock and inventory records, ensuring the accuracy of warehouse data.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Fostered positive working relationships with regular customers.

Education

Truck And Bus Driving Certificate

Driving Course Study Booklet
Albany Ga

High School Diploma -

Westover High School
Albany, GA
05.1982

Skills

Loading and unloading

Order Picking

Heavy Lifting

Warehouse Safety

Shipping and receiving

Customer Service

Pallet Jack Handling

Vehicle Maintenance

Product verification

Vendor Relations

Route Planning

Payment Collection

Deadline-oriented

Roads and highways knowledge

Positive Attitude

Dependable and reliable

Valid Driver's License

Safe Driving Record

Vehicle Cleaning and Maintenance

GPS and route planning

Attention to Detail

Map reading and navigation skills

Problem-Solving

Time management skills

Punctual and Reliable

Logistics knowledge

Client Relationship Management

Order picking and processing

Forklift Operation

Clean Driving Record

Complex Problem-Solving

Teamwork and Collaboration

Defensive driver training

Stocking and Inventory

Load Balancing

Equipment Operation

Route Management

Quality Assurance

Clean MVR

Familiarity with DOT regulations

Delivery Scheduling

Shopping Orders

Documentation And Reporting

Mileage Tracking

Warehouse Operations

Multitasking

Strong Working Relationships

Load Safety

Ability to Lift 50 Pounds

Dependability and Honesty

Timeline

Driver, Warehouse Orders

Key Stone Press / Power Marketing
11.1988 - Current

Truck And Bus Driving Certificate

Driving Course Study Booklet

High School Diploma -

Westover High School
Michael Gibson