Michael Gill

• Supervised daily operations, ensuring adherence to safety and quality standards.
• Trained and mentored team members on best practices and operational procedures.
• Implemented process improvements that enhanced workflow efficiency and reduced downtime.
• Monitored performance metrics to identify areas for improvement and drive productivity.
• Coordinated scheduling and resource allocation to optimize team performance.
• Conducted regular inspections to maintain compliance with health and safety regulations.
• Led team meetings focused on goal setting, problem-solving, and continuous improvement initiatives.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
• Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
• Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
• Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
• Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
• Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
• Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
• Verified high value/risk transactions being performed by employees.

• Operated material handling equipment to efficiently load and unload packages.
• Ensured accuracy in package sorting and labeling to streamline shipping processes.
• Collaborated with team members to maintain a safe and organized work environment.
• Followed safety regulations to maintain safe work environment.
• Improved package handling efficiency by implementing proper sorting and organizing techniques.
• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
• Reduced damage rates for packages through careful handling and adherence to safety protocols.
• Used hand-held scanners and physical logs to accurately track item movements.
• Proved successful working within tight deadlines and a fast-paced environment.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
• Contributed to increased productivity by working effectively in high-pressure situations.
• Followed verbal and written instructions to properly move and ship products.

• Collected, preserved, and documented evidence from Officers and External Agencies following established protocols.
• Maintained accurate inventory of evidence in compliance with departmental policies and regulations.
• Coordinated evidence submissions to laboratories for testing, ensuring proper chain of custody was upheld.
• Trained junior technicians on best practices for evidence handling and documentation procedures.
• Maintained secure chain of custody for all items by diligently following established protocols for handling and transferring evidence.
• Safeguarded the integrity of sensitive materials by maintaining proper temperature controls within storage facilities, eliminating potential contamination risks.
• Contributed to the continuous improvement of departmental processes by actively participating in discussions aimed at identifying potential areas for enhancement.
• Contributed to positive relationships with external agencies by promptly responding to requests for information or assistance related to specific cases.
• Streamlined workflow within the department by collaborating effectively with colleagues, sharing knowledge, and providing backup when needed.

• Preserved, and documented physical evidence for criminal investigations.
• Maintained chain of custody for all evidence, ensuring compliance with legal standards.
• Collaborated with law enforcement agencies to facilitate evidence submission and retrieval.
• Managed inventory of evidence storage, optimizing organization for quick access and retrieval.
• Conducted audits of evidence procedures to ensure adherence to departmental policies and regulations.
• Facilitated accurate record-keeping through diligent use of computerized systems designed for tracking evidence movement throughout its lifecycle.
• Enhanced accuracy of case files by meticulously documenting all evidence received and released.
• Demonstrated commitment to professional development through participation in relevant workshops, conferences, and training courses focused on industry best practices.

Documenting and processing incoming evidence from Police Officers from within the organization and external agencies.

Documenting and releasing items to the general public at the direction of the Investigating Division.

Documenting and releasing evidence to Police Officers and Investigators for further investigation or for Court appearances.

Documenting and performing viewings of Evidence with Prosecutors, Defense Attorneys and Police Officers.

Customer service by phone answering questions about processes for retrieving of Property or direction to the Investigating Division for further information regarding their case.