Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

MICHAEL GLAESER

Summary

Dynamic leader with a proven track record at Empower Brands, enhancing operations and driving revenue growth. Expert in business consultation and collaboration, fostering strategic growth plans and sustaining institutional culture. Recognized for outstanding project management, stakeholder communication and organizational vision.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Director of Operations

Empower Brands
10.2023 - Current
  • Lead and inspire a team of high performing Franchise Business Coaches
  • Create and manage departmental budgets, resources, and timelines to achieve strong financial outcomes while meeting performance goals
  • Develop and implement strategic plans to optimize operations, streamline processes and maximize revenues
  • Work across all Empower Brands to identify and implement best business practices
  • Drive Same Store Sales and elevate Outdoor Lighting Perspective franchisee AUV
  • Work with OLP Supply to improve process, enforce compliance and drive revenues
  • Implemented EOS for the entire OLP System
  • Member of the first Empower Brands ELF cohort
  • Created the Meeting of The Minds Directors group for Empower Brands
  • 2024 OLP Revenues - $56.5 million, up 3% over 2023
  • OLP Adjusted EBITA - $2.7 million
  • OLP Royalties - $3.5 million, up 4% over 2023
  • Same-Store-Sales (Residential Existing Lighting), up 5% over 2023
  • 2024 OLP Supply Revenues - $8.9 million
  • OLP Supply EBITA - $1.4 million, up over 2023
  • Currently directly support 15 locations of which their YTD revenues are up 6% over 2023
  • Developed Acquiring Reviews Play Fall 2023, reviews are up 105% YOY


Franchise Support Consultant

Empower Brands
12.2019 - 10.2023

Franchise Support Consultant for Outdoor Lighting Perspectives-a brand within the Empower Brands portfolio

  • Trained all new OLP franchisees in lighting design and application
  • Coached numerous OLP franchise locations across the United States
  • Conducted on-site field visits to OLP franchisees
  • Specialized in business growth and organization efficiencies
  • Drove a 114% YOY revenue increase for my OLP system
  • Attended industry conferences to generate leads for the OLP system
  • Created the No More Silos consultation group for Empower Brands


Superintendent

Eagle Brook Church
10.2009 - 10.2018

As Superintendent, I supervised the project management of external builds and oversaw the operational maintenance for all six Eagle Brook Church campuses-approximately 220 acres, with 50,000 attenders each weekend

  • Identified and selected vendors (turf care, snow removal and parking surface construction and repair), coached staff and created and managed budgets ($4.5 million annually) and designed projects for aging campuses and locations
  • Established a 3 year, 6.2 million-dollar capital improvement plan for all EBC parking surfaces

General Manager

CSM Corporation
06.2000 - 10.2001
  • As General Manager for the TownePlace Suites by Marriott in St Louis Park, MN, I oversaw the construction of the 106 room extended stay facility
  • Hired and trained all staff and moved the property from construction completion to grand opening

General Manager

Carlson Hospitality Worldwide
06.1998 - 06.2000
  • As General Manager of the Country Inn and Suites by Carlson in Brooklyn Park, MN I managed the day to day operations of the 84 room facility
  • Hired and trained staff, managed departmental budgets maintained brand standards and guidelines
  • Top 1% percent of performance reviews for all Country Inns and Suites during my time as General Manager
  • Managed a 3.7 million-dollar annual operating budget-staying within budget each year

Education

Certified Professional Project Manager Designation - Certified Professional Project Manager Program

University of St. Thomas
St. Paul, MN

Bachelor of Arts - English Studies

Metropolitan State University
St. Paul, MN

Associate of Arts - General Studies

Hennepin Community College
Minneapolis, MN

Skills

  • Long range vision
  • Driving business growth
  • Maintaining organizational compliance
  • Business consultation and coaching
  • Educating
  • Recruiting
  • Hiring
  • Training
  • Driving organizational culture
  • Staff development
  • Managing P&L Statements
  • Managing Balance Sheets
  • Project management
  • Process Improvement
  • Working cross functionally
  • Creating effective workflow strategies
  • Maintaining procedures
  • Maintaining outcomes
  • Identifying vendor relationships
  • Growing vendor relationships
  • Communicating with staff
  • Communicating with vendors
  • Communicating with stakeholders

Certification

  • CPPM, Certified Professional Project Manager
  • CFE, Certified Franchise Executive, December 2024

Timeline

Director of Operations

Empower Brands
10.2023 - Current

Franchise Support Consultant

Empower Brands
12.2019 - 10.2023

Superintendent

Eagle Brook Church
10.2009 - 10.2018

General Manager

CSM Corporation
06.2000 - 10.2001

General Manager

Carlson Hospitality Worldwide
06.1998 - 06.2000

Certified Professional Project Manager Designation - Certified Professional Project Manager Program

University of St. Thomas

Bachelor of Arts - English Studies

Metropolitan State University

Associate of Arts - General Studies

Hennepin Community College
MICHAEL GLAESER