Michael Goggins
Greensboro,North
Summary
Versatile professional with a track record of enhancing operational efficiency and driving technological advancements at Caesars Virginia. Skilled in network configuration (Comptia Network+ Certified) and software development (Java/Python/C++), with a knack for digital marketing. Proven ability to lead teams and improve processes, resulting in significant performance improvements and increased profitability.
Overview
11
11
years of professional experience
Work History
Slot Technician
Caesars Virginia
07.2024 - Current
- Installed and configured network switches for proper communication with a virtual local area network (VLAN).
- Installed & maintained fiber optic as well as ethernet communication systems.
- Installed new software and performed RAM clears as needed.
- Improved slot machine performance by conducting regular maintenance and troubleshooting tasks.
- Streamlined the installation process for new slot machines, reducing downtime and minimizing disruptions to casino operations.
- Performed minor repairs and made adjustments to slot machines to resolve common problems.
- Coordinated with surveillance and securely transported large sums of money to secure locations.
- Ensured casino floor remained within ADA compliance.
Creative Director
VGOGGINZ
11.2016 - Current
- Led aesthetic vision and creation of new seasonal fashion products.
- Negotiated with 8 multinational vendors on availability, product specs, distribution, delivery deadlines and price to ensure budget requirements were met.
- Prospected to new accounts while maintaining relationships with existing accounts.
- Managed business finances, including paying vendors and suppliers for products and services rendered.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Advanced Repair Agent
Geek Squad - Best Buy
09.2023 - 09.2024
- Setup service appointments for clients seeking technical assistance.
- Apple certified.
- Optimized operating systems by updating BIOS, OS and/or drivers.
- Troubleshot client's technical issues and provided solutions.
- Educated clients on maintenance and prevention.
- Built complex gaming computers.
Repair Technician
Lenovo
10.2023 - 04.2024
- Completed all repair and maintenance activities promptly and to high quality standards.
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Followed detailed repair and maintenance procedures for consumer products.
- Inspected and tested, repaired and refurbished products for proper operation.
Machine Operator
Eastman Chemical Company
07.2022 - 08.2023
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems and ensure quality.
Plant Technician
Procter & Gamble
12.2017 - 05.2019
- Implemented and maintained safety standards.
- Developed corrective action plans and prevention strategies to improve reliability.
- Organized work to meet demanding production goals.
- Enhanced manufacturing processes, reduced waste and enhanced quality .
- Perform complex mechanical alignments and calibration of equipment to quality standards.
Marketing Director
Citiblast Inc
02.2014 - 03.2016
- Built, implemented and enhanced national marketing initiatives to maximize outreach resulting in a minimum of 1,200 new users daily
- Built brand awareness and generated leads while managing 10 external marketing campaigns
- Evaluated consistency of different business intelligence data to determine optimal courses of action to maximize ROI
- Boosted brand awareness with target customer demographics with social, print and email campaigns
- Suggested key budgetary changes that increased company profits
Education
Bachelor of Science - Computer Science
North Carolina A & T University
Greensboro, NCSkills
- Comptia A Certification
- Comptia Network Certification
- Software Development
- Java/Python/C
- Digital Marketing
- Data Analytics
Websites
Affiliations
{The Association of Computing Machinery
{National Society of Black Engineers (NSBE)
Timeline
Slot Technician
Caesars Virginia
07.2024 - Current
Repair Technician
Lenovo
10.2023 - 04.2024
Advanced Repair Agent
Geek Squad - Best Buy
09.2023 - 09.2024
Machine Operator
Eastman Chemical Company
07.2022 - 08.2023
Plant Technician
Procter & Gamble
12.2017 - 05.2019
Creative Director
VGOGGINZ
11.2016 - Current
Marketing Director
Citiblast Inc
02.2014 - 03.2016
Bachelor of Science - Computer Science
North Carolina A & T University
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