Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Golbienko

North Hollywood,CA

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

13
13
years of professional experience

Work History

Manager of Operations

Coldwater LLC
09.2010 - Current
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Managed cross-functional teams for successful project completion and timely delivery.
  • Enhanced team productivity by providing effective training programs and performance management systems.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

Associate of Arts - Restaurant Hospitality

Le Cordon Bleu College of Culinary Arts - Pasadena
Pasadena, CA
06.2012

Skills

  • Team Leadership
  • Staff Development
  • Sales Operation
  • Vendor Management
  • Sales Team Training
  • Corporate Communications
  • Customer Relationship Management
  • Policy Implementation
  • Team Building
  • Sales Tracking

Timeline

Manager of Operations

Coldwater LLC
09.2010 - Current

Associate of Arts - Restaurant Hospitality

Le Cordon Bleu College of Culinary Arts - Pasadena

Similar Profiles

CREATE PROFILE
Michael Golbienko