Jacqueline Goldsmith
Ocala,Florida
Summary
Aspiring Project Manager credited with working and resolving complex assignments. Broad knowledge of project logistics, meeting planning, and client communication. Skilled in managing project setup with requirements, development, testing, and final delivery. Successful background in delivering value through managing timelines, identifying risk and leveraging tools to optimize project efficiency. Excellent communicator, Team player and adaptable, while always looking to achieve project success.
Overview
30
30
years of professional experience
Work History
Mgr., Project Management
Aetna CVS Health – NextGen
Ocala, FL
01.2019 - Current
- Manage multiple concurrent projects related to members, claims, compliance, duals and state reporting.
- Define project scope by working with business to outline detailed business requirement specifications and receive business sign off once agreed upon.
- Work with developer to begin internal review, understanding and coding of project specifications.
- Create weekly touchpoint sessions with developer to assist with any project roadblocks and work internally to resolve when applicable to keep project on a successful timeline.
- Obtain and conduct internal QA of developer project test file; work with developer on any issues until a clean and acceptable file passes QA review.
- Work with business to conduct user acceptance testing of sample report and report back any findings or sign off if report meets requirements specifications and business needs.
- Submit form and work with development team to move project into Production and set up manual runs until Production is finalized.
- Set up and participate in working sessions for complex reporting to research, understand, test, compare and finalize exact business needs until a successful report is composed and delivered.
- Work cross Train for reporting that requires specific fields not located on our Platforms to create partnership allowing merge of two forms of code together to create one successful report.
- Streamlined communication processes for yearly updates of production reports.
- Review state Medicaid agreements annually to identify changes needed in reporting.
- Review, research and resolve all ongoing Production Support requests as they come in.
Sr., Project Management
Aetna CVS Health – Clinical
Ocala, FL
01.2019 - Current
- Manage customer-reported defects, user stories, and incidents with IT daily.
- Resolved defects, incidents, and user stories with appropriate solutions.
- Oversee and maintain department Standard Operating Procedures (SOP).
- Collaborated with internal IT to develop trending method for open ticket analysis.
- Tracked and analyzed defect metrics regularly.
Capital Project Mgr.
Armstrong World Industries
Lancaster, PA
01.2012 - 12.2018
- Managed plant projects valued between 1M to 10M, ensuring adherence to budget.
- Kept capital project expenditures controlled within +/- 10% of the approved budget by employing cost book and SAP.
- Facilitate bi-weekly team meetings to review various schedules, budgets, and costs.
- Coordinate with multiple vendors to arrange and perform factory acceptance tests.
- Established and maintained Project SharePoint site for document storage and control.
- Contributed to successful project management through tool development.
- Facilitated key project meetings across various review areas.
- Conducted monthly meetings to review project stage gates.
Executive Assistant
Armstrong World Industries
Lancaster, PA
01.2012 - 12.2018
- Provided executive support for two Vice Presidents and one Controller.
- Create presentations and agendas for senior-level meetings.
- Facilitate the preparation of travel and visa documents for various destinations.
- Oversee multiple projects with strong organization skills.
- Generate spreadsheets monthly to monitor policy deployment across plants in NA and EU.
- Developed and oversaw monthly resourcing spreadsheet for Capital Projects.
- Oversee custom SharePoint site build for easy information access on cross Value Stream projects.
- Implemented effective training programs to enhance team proficiency in system utilization.
- Consistently monitored systems each month for compliance and data integrity.
- Oversee coordination of standing meetings for Steering, Project, and Support teams.
Executive Assistant, Regulatory
Siemens Medical Solutions
Malvern, PA
01.2003 - 12.2012
- Opened, read, and replied to e-mails, letters, and correspondence on behalf of executives.
- Set up meeting and event logistics for senior management and updated calendars.
- Scheduled and arranged travel and hotel reservations for meetings, conferences, and seminars.
- Supervise the Team Assistant with work, questions, training, growth, and all HR-related items.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Lead department moves/changes; communicate and assist with details and provide follow up for any problems or concerns.
- Oversee collaboration request/payments for third party transactions (Educational Grants, Sponsorships and Fellowship Agreements).
- Prepare and process set up of all new vendors and purchase orders using SRM system.
- Manage team of internal volunteers' cross site for the 3I Program (Innovation, Idea's, Initiative) on idea system management.
Executive Assistant, Finance
Siemens Medical Solutions
Malvern, PA
01.2003 - 12.2012
- Opened, read, and replied to e-mails, letters and correspondence on behalf VP and Controller.
- Set up meeting and event logistics for senior management and updated calendars.
- Scheduled and arranged travel and hotel reservations for meetings, conferences, and seminars.
- Supervised travel management program ensuring employee compliance with company policies.
- Upload over 400 daily and monthly journal vouchers accurately.
- Provided support in updating and maintaining fixed asset records.
- Negotiated rates and terms for internal scanning system.
Analyst for Account Management/ Collections
Aetna US HealthCare
King of Prussia, PA
01.1996 - 12.2002
- Researched and audited activity reports from collection agencies.
Network Consultant for Shared Reward Risk (SRR)
Aetna US HealthCare
King of Prussia, PA
01.1996 - 12.2002
- Compiled various system-generated reports.
Network Consultant for Reasonable Equity Fee Schedules (REF)
Aetna US HealthCare
King of Prussia, PA
01.1996 - 12.2002
- Creation and upkeep of non-HMO Fee Schedules; creation of accurate rates for CPT4 and HCPC codes; maintain and upkeep of internal files.
Network Representative for Primary Capitation
Aetna US HealthCare
King of Prussia, PA
01.1996 - 12.2002
- Process Primary Office change forms and provide Provider compensations on a Fee for Service level.
Administrative Assistant for Marketing
Aetna US HealthCare
King of Prussia, PA
01.1996 - 12.2002
- Assist Marketing team with binder preparation, printing, and meetings.
Education
Technical Diploma - Business Administration
CHI/RETS Institute
01.1996
High School Diploma -
Haverford High School
01.1995
Skills
- Project Planning
- Conflict Resolution
- Critical Thinking
- Budget management
- Negotiation
- Organization
- Time management
- Problem solving
- Risk management
- Active Listening
- Collaboration
- Communication Skills
Timeline
Mgr., Project Management
Aetna CVS Health – NextGen
01.2019 - Current
Sr., Project Management
Aetna CVS Health – Clinical
01.2019 - Current
Capital Project Mgr.
Armstrong World Industries
01.2012 - 12.2018
Executive Assistant
Armstrong World Industries
01.2012 - 12.2018
Executive Assistant, Regulatory
Siemens Medical Solutions
01.2003 - 12.2012
Executive Assistant, Finance
Siemens Medical Solutions
01.2003 - 12.2012
Analyst for Account Management/ Collections
Aetna US HealthCare
01.1996 - 12.2002
Network Consultant for Shared Reward Risk (SRR)
Aetna US HealthCare
01.1996 - 12.2002
Network Consultant for Reasonable Equity Fee Schedules (REF)
Aetna US HealthCare
01.1996 - 12.2002
Network Representative for Primary Capitation
Aetna US HealthCare
01.1996 - 12.2002
Administrative Assistant for Marketing
Aetna US HealthCare
01.1996 - 12.2002
Technical Diploma - Business Administration
CHI/RETS Institute
High School Diploma -
Haverford High School