Michael Gomez
Ashtabula,OH
Summary
Astute Business Owner and Skilled Maintenance Technician successful in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalizing on new trends and technologies to boost business initiatives and reach sales objectives. Well-versed in technical nuances, managing workflow, delegating tasks to meet objectives and details governing top-notch organizational policy. I thrive for a career that has gratifications and self fulfillment.
Overview
16
16
years of professional experience
Work History
548 Maintenance Technician
Greater Cleveland Regional Transit Authority
12.2021 - Current
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Collaborated with team members to complete larger repair projects efficiently.
Business Owner/Operator
Pristine Edge, LLC
01.2014 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
Service & Accessibility Technician
Health Aid Of Ohio
05.2010 - 01.2014
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Maintained quality assurance and customer satisfaction objectives.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Service Technician
Miller's Rental Sales & Service
01.2008 - 04.2010
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Education
Fire Academy Program - Fire Protection And Safety Technology
Cuyahoga Community College
Cleveland, OH04.2010
Introduction To Business Management (BADM-1020) - Business Management
Cuyahoga Community College
Cleveland, OH03.2008
High School Diploma -
Parma Senior High School
Parma, OH06.2005
Automotive Vocational Program - Automotive Mechanics
Valley Forge High School
Parma Heights, OH06.2005
Skills
- Problem solving ability
- Mechanical Troubleshooting
- Building Maintenance
- Electrical Troubleshooting
- HVAC Systems
- Hydraulic systems
- Plumbing
- Preventive Maintenance
- Safety awareness
- Troubleshooting skills
- Lockout and tagout procedures
- Industrial Equipment
Timeline
548 Maintenance Technician
Greater Cleveland Regional Transit Authority
12.2021 - Current
Business Owner/Operator
Pristine Edge, LLC
01.2014 - Current
Service & Accessibility Technician
Health Aid Of Ohio
05.2010 - 01.2014
Service Technician
Miller's Rental Sales & Service
01.2008 - 04.2010
Fire Academy Program - Fire Protection And Safety Technology
Cuyahoga Community College
Introduction To Business Management (BADM-1020) - Business Management
Cuyahoga Community College
High School Diploma -
Parma Senior High School
Automotive Vocational Program - Automotive Mechanics
Valley Forge High School
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