Michael Gonzales
Las Vegas,NV
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Medication Assistant
Sana Livng
2019.11 - Current
- Maintained up-to-date knowledge on industry best practices and emerging trends in pharmaceutical care through continuous professional development initiatives.
- Contributed to a positive healthcare environment by providing compassionate care and empathetic support to patients requiring assistance with medications.
- Supported residents' physical, emotional and clinical needs.
- Implemented residents' personal care plans with consideration for preferences and preferred routines.
- Acting as a Supervisor to the Caregivers making sure that the residents is getting their quality care
- Observing and documenting physical changes or behavior in residents whenever they have a new prescriptions and notifying their primary physician.
- Making doctor appointments.
- Making critical decisions whenever the residents had an injury due to falls and whether to send them in the hospital or not.
- Maintaining residents medication record.
Certified Phlebotomy Technician
Nevada Stat Laboratory
2021.02 - 2022.03
- Implemented infection prevention measures while conducting venipunctures or capillary punctures on diverse populations.
- Consistently followed company protocol for proper disposal of biohazardous waste materials, ensuring safety compliance.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Exhibited strong interpersonal skills when interacting with patients from various cultural backgrounds to establish rapport quickly.
- Increased patient satisfaction by addressing concerns and answering questions about the phlebotomy process.
Education
Certified Phlebotomy Technician -
Northwest Career College
Las Vegas, NV12.2020
High School Diploma -
Saint Rita College
Manila, Philippines03.1999
Skills
- Patient Care
- HIPAA, OSHA, CLIA Training
- Compassionate Care
- Communication Skills
- Information Documentation
- Customer Service Experience
- Electronic Medical Records
- Privacy and confidentiality
- Safety Management
- Emergency Response
- Time Management
- Attention to Detail
- CPR Certification
Certification
- Certified Medication Aide - Sana Living
- Certified Phlebotomy Technician - National Health Career Association - License # X9D6S4J4
Timeline
Certified Phlebotomy Technician
Nevada Stat Laboratory
2021.02 - 2022.03
Certified Medication Assistant
Sana Livng
2019.11 - Current
Certified Phlebotomy Technician -
Northwest Career College
High School Diploma -
Saint Rita College
- Certified Medication Aide - Sana Living
- Certified Phlebotomy Technician - National Health Career Association - License # X9D6S4J4
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