Michael Gonzalez
Summary
PROFESSIONAL SUMMARY
A results-driven IT professional with 40 years of experience in Information Technology (IT) customer relationship management. Expertise in LAN/WAN management, network troubleshooting, security, virtualization, and team leadership. Proven track record of successfully managing IT infrastructure projects, improving business support, and delivering exceptional IT services.
Overview
15
15
years of professional experience
1
1
Certification
Work History
VMware NSX Architect/Engineer SME
Applied-Insight
02.2017 - Current
- Spearheaded the design and implementation of VMware NSX-V and NSX-T solutions, ensuring robust and secure network virtualization.
- Successfully upgraded NSX-V and NSX-T environments, enhancing performance and functionality while minimizing downtime.
- Demonstrated expertise in troubleshooting NSX-T issues, swiftly resolving network challenges and ensuring uninterrupted operations.
- Designed and configured BGP and OFSP networking protocols, optimizing network efficiency and reliability.
- Led configuration refresh of Cisco Nexus 9k network devices, streamlining network management and performance.
- Played a key role in network troubleshooting, diagnosing and resolving issues to maintain a seamless network experience.
- Architect Tanu design, leveraging NSX-T as the backbone network, creating a resilient and scalable infrastructure.
- Orchestrated the migration from N-VDS to VDS (Distributed Virtual Switches), improving network agility and management.
- Implemented micro-segmentation with a zero-trust security approach, enhancing network security and minimizing threats.
- Designed operational procedures and developed Standard Operating Procedures (SOPs) for micro-segmentation and NSX-T processes, ensuring efficient and standardized network operations.
- Collaborated closely with cross-functional teams to align network initiatives with business objectives.
- Managed the hiring process for NSX engineer roles, ensuring the acquisition of top talent.
- Collaborated with vendors to resolve NSX-V/NSX-T and physical networking issues, fostering strong vendor relationships.
- Worked closely with the US Courts to troubleshoot complex network issues, delivering reliable network support and solutions.
VMware NSX Engineer
Jacobs, Massport (Logan Airport)
06.2014 - 12.2016
- Orchestrated the architecting of NSX-V design, ensuring a robust and efficient virtualization infrastructure.
- Successfully upgraded NSX-V environments, enhancing network performance and functionality.
- Demonstrated expertise in troubleshooting NSX-V issues, swiftly resolving network challenges to maintain uninterrupted operations.
- Played a vital role in network troubleshooting, diagnosing and resolving complex issues to ensure a seamless network experience.
- Designed Tanu architecture utilizing NSX-T as the backbone network, creating a scalable and resilient network infrastructure.
- Implemented micro-segmentation with a zero-trust security approach, fortifying network security and minimizing vulnerabilities.
- Developed operational procedures and created Standard Operating Procedures (SOPs) for micro-segmentation and NSX-T processes, ensuring efficient and standardized network operations.
- Collaborated closely with vendors to address NSX-V and physical networking issues, establishing productive vendor relationships.
- Worked collaboratively with Massport teams to troubleshoot intricate network issues, providing reliable network support and solutions.
Information Technology Network Manager
Itrica
02.2009 - 05.2014
- Led the design of VMware vSphere environments for three-tier applications, ensuring optimal performance and reliability.
- Successfully upgraded VMware vSphere and vSAN infrastructures, enhancing virtualization capabilities and storage efficiency.
- Demonstrated expertise in troubleshooting vSphere issues, promptly resolving complex challenges to maintain system stability.
- Designed and implemented BGP and OFSP networking protocols, optimizing network performance and reliability.
- Played a key role in network troubleshooting, diagnosing and resolving issues to maintain a seamless network experience.
- Implemented segmentation with a zero-trust security approach, fortifying network security and minimizing risks.
- Developed operational procedures and established Standard Operating Procedures (SOPs) for virtualization and network processes, ensuring streamlined and standardized operations.
- Managed the hiring process for IT staff, selecting and onboarding top talent to support the organization's goals.
- Collaborated closely with vendors to address vSphere, vSAN, and physical networking issues, fostering strong vendor relationships.
- Worked collaboratively with team members and customers to troubleshoot network issues, providing effective solutions and support.
- Saved the company $2 million over three years by implementing an efficient VMware vSphere infrastructure with EMC VNX storage.
Education
VCP-NV - VMware
Abia Consulting, Internship
Maryland01.2019
Skills
Skills and Knowledge Summary:
1 VMware Expertise:
VMware NSX-V and NSX-T design, upgrades, and troubleshooting
VMware vSphere and vSAN design, upgrades, and maintenance
2 Network Architecture:
Designing BGP and OFSP networking solutions
Implementing network segmentation with a zero-trust security approach
Network troubleshooting and issue resolution
3 Operational Procedures:
Developing and implementing operational procedures
Creating Standard Operating Procedures (SOPs) for virtualization and network processes
4 Team Collaboration:
Collaborating effectively with cross-functional teams
Working closely with team members and customers to troubleshoot network issues
5 Vendor Management:
Experience in working with vendors on VMware, networking, and storage issues
6 Management and Leadership:
Managing the hiring process for IT staff
Leading and supervising technical teams
7 Technical Skills:
Proficiency in VMware technologies, including vCenter, ESXi, NSX, vSAN, HCX, and vSphere
Expertise in various network troubleshooting tools such as Traceroute, Ping, vRealize Log Insight, Aria Operations for Networks, SolarWinds, CML, Wireshark and Splunk
Familiarity with networking protocols, such as BGP and OFSP
Strong troubleshooting skills for both virtualization and network issues
8 Security:
Implementing micro-segmentation and zero-trust security measures
9 Documentation:
Developing and maintaining operational documentation
10 Project Management:
Managing large-scale projects related to VMware infrastructure and network enhancements
Certification
• Vmware Certified Advanced Professional – Network Virtualization (VCAP-NV) 2019
• Cisco Certified Network Associate (CCNA)
• ITIL Foundation Certified
Timeline
VMware NSX Architect/Engineer SME
Applied-Insight
02.2017 - Current
VMware NSX Engineer
Jacobs, Massport (Logan Airport)
06.2014 - 12.2016
Information Technology Network Manager
Itrica
02.2009 - 05.2014
VCP-NV - VMware
Abia Consulting, Internship