Michael Gonzalez
Ennis
Summary
Dynamic and results-oriented professional with a proven track record at Blue Rock Drilling Llc and AWL, excelling in problem-solving and teamwork. Demonstrated ability to adapt and multitask, achieving efficiency and customer satisfaction. Skilled in handling heavy machinery and fostering positive team environments, I bring a blend of technical expertise and interpersonal skills to drive success.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Walkman
Blue Rock Drilling Llc
10.2020 - Current
- Responsible for handling heavy machinery.
- Measuring depths of pears.
- Inspecting worksite.
- Maintaining maintenance on heavy machinery.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Customer Service Advocate
AWL
01.2023 - 09.2023
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Managed high call volume during peak hours, prioritizing urgent cases while maintaining attention to detail.
- Maintained a positive work environment, fostering team collaboration and continuous improvement.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
GED -
Seagoville
Seagoville, TX10-2019
Skills
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Multitasking
- Teamwork and collaboration
- Problem resolution
- Dependable and responsible
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Advocate
AWL
01.2023 - 09.2023
Walkman
Blue Rock Drilling Llc
10.2020 - Current
GED -
Seagoville
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