Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Gonzalez

Howell

Summary

As a highly motivated and passionate individual, I am eager to apply my knowledge and skills to assist future clients with their plumbing solutions. With the proven ability to enhance team efficiency through effective communication and relationship building, I am committed to providing top level service to all. I would be honored to have the opportunity to join your team and contribute to the success of your company. Thank you for considering my application. I look forward to the opportunity to discuss my qualifications further.

Overview

9
9
years of professional experience

Work History

Closet Installer

Closettec
02.2024 - Current
  • Consistently met or exceeded performance goals related to installations completed per dayweekmonth.
  • Provided ongoing support post-installation, addressing any potential issues or concerns from clients as needed.
  • Delivered exceptional customer service by completing projects on time and within budget constraints.
  • Assisted with inventory process of counting, receiving and balancing materials, supplies, tools and equipment.
  • Maintained a high level of professionalism when interacting with clients, addressing concerns, and answering questions about installations.
  • Completed accurate math calculations to check job information.
  • Communicated with supervisors and co-workers concerning day-to-day operations to promote program goals and benefits.
  • Adhered to strict safety standards while utilizing power tools and equipment during installation processes.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

Appliance Repair Technician

Delta Appliance
08.2023 - 01.2024
  • Educated customers on use, care and adjustments of appliances.
  • Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
  • Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
  • Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
  • Maintained accurate records of all completed repairs, contributing to streamlined operations and better resource allocation.
  • Reduced service call duration by effectively diagnosing issues prior to arrival at client locations.
  • Received consistently positive feedback from customers for prompt response times and successful repairs.
  • Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
  • Built strong relationships with suppliers, negotiating favorable pricing for parts and equipment.
  • Disassembled, repaired and reassembled equipment in good working order.
  • Ordered parts and maintained adequate inventory.
  • Collaborated with team members to share knowledge and expertise, resulting in improved overall performance.
  • Managed inventory of replacement parts, ensuring availability for timely repairs while minimizing overhead costs.
  • Facilitated repairs by disassembling defective and broken equipment.
  • Optimized workflow by organizing workspaces for maximum efficiency during repair procedures.

Appliance Installer

Community Appliance
06.2020 - 08.2023
  • Delivered, loaded and unloaded and installed Product or Service.
  • Customized appliance installs according to client preferences, ensuring complete satisfaction with the final result.
  • Reduced installation errors by carefully following manufacturer guidelines for various appliances.
  • Increased productivity by maintaining a well-organized work area and effectively managing time and resources during installations.
  • Assisted in training new team members on proper installation techniques, resulting in increased team efficiency.
  • Demonstrated versatility by effectively installing various types of appliances such as refrigerators, ovens, washers, dryers, dishwashers, cooktops, and microwaves.
  • Lifted Number pounds unassisted to load and unload appliances.
  • Maintained up-to-date knowledge of industry trends and advancements, enabling the ability to install cutting-edge appliances efficiently.
  • Maximized safety standards by adhering to proper lifting techniques and using appropriate tools for appliance installations.
  • Resolved complex technical issues during installations through effective troubleshooting skills leading to minimal downtime for customers.
  • Developed strong relationships with clients through clear communication and understanding their individual needs during the installation process.
  • Adhered to company policies and procedures while maintaining a high level of professionalism during appliance installations.
  • Collaborated with sales and service departments to ensure seamless communication and coordination for all appliance installations.
  • Applied mechanical skills to perform maintenance on equipment.
  • Streamlined inventory management by accurately tracking all necessary materials and equipment for each installation project.
  • Disassembled, repaired and reassembled equipment in good working order.
  • Worked on Wolf, SubZero and Thermodore appliances.

Warehouse Worker

Vanguard Logistics Services
03.2018 - 06.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Improved safety standards, conducted regular checks and maintenance of warehouse equipment.

Gas Attendant

Quick Check
09.2016 - 03.2017
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Pumped gas for guests and took payments.
  • Facilitated sales of services and goods.
  • Maintained inventory of all saleable items.
  • Collaborated with team members to maintain efficient workflow during peak hours, minimizing wait times for customers.
  • Addressed customer inquiries with professionalism and knowledge of company policies and procedures.
  • Maximized efficiency during busy periods by multitasking, simultaneously managing fueling services and in-store assistance as needed.
  • Handled minor maintenance tasks such as replacing windshield wipers or topping off fluids, enhancing overall customer experience at the station.

Education

High School Diploma - Plumbing

Manalapan High School
Manalapan Nj
06.2017

Certificate - Plumbing

Monmouth County Vocational School District
Freehold, NJ
06.2017

Skills

  • Worksite cleanliness
  • Operation of box trucks and forklifts
  • Power tool proficiency
  • Shelving installation
  • Teamwork and collaboration
  • Time management
  • Construction
  • Multitasking Abilities
  • Diagnostics and troubleshooting
  • Effective communication
  • Adaptability and flexibility
  • Professionalism
  • Blueprint reading
  • Heavy machine operations

Timeline

Closet Installer

Closettec
02.2024 - Current

Appliance Repair Technician

Delta Appliance
08.2023 - 01.2024

Appliance Installer

Community Appliance
06.2020 - 08.2023

Warehouse Worker

Vanguard Logistics Services
03.2018 - 06.2020

Gas Attendant

Quick Check
09.2016 - 03.2017

High School Diploma - Plumbing

Manalapan High School

Certificate - Plumbing

Monmouth County Vocational School District

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Michael Gonzalez