Michael Gonzalez
Manchester,CT
Summary
Experienced Bindery Lead with knowledge of binding machines, finishing procedures and printing processes. Demonstrated skills in leading teams for efficient production flow, ensuring high-quality outcomes while adhering to safety protocols. Known for problem-solving abilities and keen attention to detail that contribute to meeting project deadlines and customer satisfaction goals. Skilled in machinery maintenance, inventory control, and process improvements.
Overview
12
12
years of professional experience
Work History
Bindery Lead
Minuteman Press
Wethersfield, CT
09.2019 - Current
- Implemented best practices and process improvements within the bindery department as needed.
- Maintained accurate job records by documenting data in appropriate databases, drafting reports and securing permanent files.
- Ensured that all materials used in the production process met customer specifications.
- Maintained and monitored bindery equipment to ensure safe and optimal performance.
- Inspected finished products, bound and unbound items to identify defects or quality issues.
- Communicated effectively with other departments to coordinate workflow processes throughout the facility in order to meet customer deadlines.
- Trimmed edges of books and cut n-up jobs to size using cutting machines, book trimming machines, or hand cutters.
- Provided training for new employees on the proper use of bindery equipment and procedures.
- Attended weekly meetings with production staff members to discuss current projects, upcoming deadlines, and any problems that may arise during production runs.
- Monitored inventory levels of supplies needed for the bindery operations and placed orders when necessary.
- Completed high-quality work by performing bindery tasks according to job instructions and work orders.
- Operated bindery equipment and oversaw general functionality, including adjusting guides and rollers, to avoid errors and complete efficient daily work.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated a variety of machinery and tools safely and efficiently.
- Worked effectively in a team environment to make the workplace more productive.
- Cross-trained to operate Xerox and Canon digital equipment, IJet and Xante envelope printers, and HP wide-format equipment within the operation.
Customer Service Cashier
Dunkin' Donuts Franchising
Meriden, CT
08.2013 - 09.2019
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Resolved customer complaints in a professional manner.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Greeted customers and provided friendly customer service.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Complied with all health and safety regulations while performing job duties.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed inventory and supplies to ensure materials were available when needed.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
Wilcox Technical High School
Meriden, CT06-2006
Skills
- Finishing procedures
- Equipment troubleshooting and maintenance
- Print production
- Attention to detail and quality control
- Machine operation
- Folding operations
- Time management
- Precision cutting
References
References available upon request.
Timeline
Bindery Lead
Minuteman Press
09.2019 - Current
Customer Service Cashier
Dunkin' Donuts Franchising
08.2013 - 09.2019
High School Diploma -
Wilcox Technical High School