Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Hi, I’m
Michael Goodson
North Hollywood,CA
Summary
Overview
12
years of professional experience
1
Certification
Work History
Churchwest Insurance Services Formerly The Cutler Group
Associate Partner
12.2020 - 01.2023
Job overview
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Conducted research and identified market trends to develop better strategies for sales.
- Generated leads through cold-calling, networking and other outreach methods.
- Developed strong referral network in community to raise awareness and increase sales opportunities.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills. Annually,Over 20 referrals amount in over 40k in premium sales
Think Together, Inc
Education Program Manager
08.2014 - 12.2020
Job overview
- Scheduled and attended student meetings and recorded meeting minutes for faculty.
- Conferred and resolved education-related issues and problems with students, parents and school officials.
- Designed and implemented educational programs and events such as STEM and Social Emotional Learning.
- Implemented program-level departmental policies and procedures and managed budgets to support educational program and curriculum.
- Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
- Supported admissions process through application review and student registration.
Chef Lee Burton
Catering Manager
12.2012 - 11.2019
Job overview
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Handled catering scheduling, ordered food and planned events.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Hired and trained both permanent and temporary staff members.
- Motivated staff to perform at peak efficiency and quality.
- Increased client retention by 87%
Think Together, Inc
Community Outreach Manager
09.2010 - 08.2014
Job overview
- Provided leadership, guidance and support to staff members.
- Analyzed trends and data to inform decision-making and program development.
- Researched best practices and developed strategies to improve program outcomes.
- Collaborated with program teams, community organizations, peers and volunteers in execution of events and activities.
- Developed and implemented training programs for staff.
- Participated in community events to promote services and engage with public.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Managed volunteer programs focused on providing community services to underserved populations.
- Advocated for social and community service programs to increase awareness and funding.
- Created community feeding program that still operates and feeds over 100 families per month
- Created and ran intramural sports program for over 200 students annually
Education
University of RedlandsRedlands, CA
Bachelor of Arts from Psychology
05.2014
University Overview
Skills
- Verbal Communication
- Oral Debate
- Food Services
- Educational Outreach
- Community Outreach Programs
- Great Communication Skills
- Community Engagement
- Staff Education
- Faculty Training
- Staff Meetings
- Event Planning Proficiency
Certification
- Property and Casualty Insurance License - 1/27/21-1/27/25
Timeline
Associate Partner
Churchwest Insurance Services Formerly The Cutler Group
12.2020 - 01.2023
Education Program Manager
Think Together, Inc
08.2014 - 12.2020
Catering Manager
Chef Lee Burton
12.2012 - 11.2019
Community Outreach Manager
Think Together, Inc
09.2010 - 08.2014
University of Redlands
Bachelor of Arts from Psychology
- Property and Casualty Insurance License - 1/27/21-1/27/25
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