Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michael Goodson

Herkimer,NY

Summary

Dynamic professional with a proven track record at Pratt & Whitney HMI Metal Powders, excelling in task delegation and problem-solving. Adept at coordinating shipping logistics and maintaining quality standards, ensuring timely delivery of goods. Strong customer service skills complemented by hands-on experience in operational efficiency and training new employees.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Technical General Coordinator

Pratt & Whitney HMI Metal Powders
05.2008 - Current
  • Keep records of all goods shipped, received and stored
  • Enter shipping information into Excel spreadsheets
  • Check and create import/export documents for shipments of goods
  • Arrange transport of good with freight companies
  • Determine method of shipments and prepare bill of ladings, packing lists and any other shipping documents
  • Inventory and reorder supplies of packing material
  • Pack goods for shipping using tool such as nail guns and strapping machine
  • Coordinate with QC, Production and Finance departments when shipping products to customers

Line Leader

H.M Quackenbush
07.2001 - 01.2008
  • Supervised updating procedures for working documents such as shift reports and handovers.
  • Planned and laid out the workflow to meet production and scheduled requirements
  • Assisted in training new employees and implementing procedural changes.
  • Collaborated with manager on performance of the plating tanks
  • Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
  • Monitored product quality to achieve superior quality reputation.
  • Safely operated Forklifts to avoid accidents and mishaps.

Machine Operator

Curtain and Fabrics
08.1997 - 06.2001
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Separated material to determined if it needed to be disposed of or reused in the process

Car Washer/Oil Change Technician

Saturn Car Dealership
07.1994 - 08.1997
  • Taxied customers to work and from work.
  • Greeted customers and guided cars into washing and detailing area.
  • Vacuumed and steam cleaned interior floors carpet and seating.
  • Answered customer questions on pricing, products, procedures, and materials used.

Education

Bachelor of Science - Operations Management

Southern New Hampshire University
Hooksett, NH
08-2025

High School Diploma -

New Hartford High School
New Hartford, NY
06.1994

Skills

  • Task delegation
  • Customer service
  • Problem-solving

Certification

  • Leadership Certified through HMI
  • IATA Certified
  • IMDG Certified
  • DOT CFR 49 Certified
  • Excel
  • Axiom
  • SAP

Timeline

Technical General Coordinator

Pratt & Whitney HMI Metal Powders
05.2008 - Current

Line Leader

H.M Quackenbush
07.2001 - 01.2008

Machine Operator

Curtain and Fabrics
08.1997 - 06.2001

Car Washer/Oil Change Technician

Saturn Car Dealership
07.1994 - 08.1997

Bachelor of Science - Operations Management

Southern New Hampshire University

High School Diploma -

New Hartford High School
Michael Goodson