Michael Gordon
Circleville,NY
Overview
5
5
years of professional experience
Work History
Cook
Price Chopper
Middletown, NY
06.2023 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
Team Member
Hollister
Middletown, NY
05.2022 - 05.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
Cashier/Stocker
Burlington Coat Factory
Middletown
11.2020 - 01.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
Customer Service
Lowe's
Middletown
01.2020 - 08.2020
- Handled calls promptly and with courteous professionalism.
- Maintained working knowledge of products, accounts, representatives, tools and systems.
- Processed orders, service requests and applied information to customers.
- Completed call documentation while speaking with customers.
- Developed technical and mechanical proficiency to assist customers and field staff with service issues.
- Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
Cashier
KFC
Middletown, NY
06.2018 - 09.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
No Degree - Sociology
Orange County Community College
Middletown, NYBachelor of Arts - Sociology
Suny Cortland
Cortland, NY05.2023
High School Diploma -
Pine Bush High School
Pine Bush, NY06.2019
Skills
- Customer Service (4 years)
- Problem-solving
- Qualitative & Quantitative Data
- Time management
- Detail-oriented, organized
- Interpersonal skills
- Leadership
Timeline
Cook
Price Chopper
06.2023 - Current
Team Member
Hollister
05.2022 - 05.2023
Cashier/Stocker
Burlington Coat Factory
11.2020 - 01.2022
Customer Service
Lowe's
01.2020 - 08.2020
Cashier
KFC
06.2018 - 09.2019
No Degree - Sociology
Orange County Community College
Bachelor of Arts - Sociology
Suny Cortland
High School Diploma -
Pine Bush High School