Michael Gordon
Old Bridge,NJ
Summary
[Job Title] with [Number] years in sales, customer service and personnel and payroll management. Driven to exceed goals and expectations.
Overview
14
14
years of professional experience
1
1
Language
Work History
Leasing Consultant
Baker Crossing Apartments
Virginia Beach, VA
02.2013 - 04.2017
- Lease apartments at the highest effective rent level possible, while maintaining a strong customer service/satisfaction philosophy.
- Maintained 90% or higher occupancy for 600 units.
- Responsible for insuring the "model" apartments and target apartments are ready to show every day.
- Responsible for maintaining work areas and office in clean and orderly manner; awareness of the "curb appeal" of the property.
- Thorough knowledge of lease terms, specifications and all community policies.
- Knowledge of telephone and sales techniques as well as current market conditions.
- Current rental rates, sizes, locations and all amenities of property).
- Maintained contact with all apartment locator services and local businesses to provide informational material.
- Updated periodically.
- Responsible for "shopping" competitive properties.
- Developed full knowledge of application information required, screening processes and policies regarding rentals.
- Responsible for playing an active role in the renewal process.
- Inspect apartments prior to move-in to ensure market ready status.
- Maintain renter insurance database as well as follow up with residents when needed.
- Processed required administrative forms, reports and related information.
- Assist the Assistant Property Manager with various accounting task.
- Posting checks.
- Deposit Accounting.
Dozier & Sons Inc Hall Acura
Virginia Beach, VA
12.2012 - 04.2017
- Remove trash from containers and replace torn or soiled liners.
- Sweep or vacuum and damp mop hard surface floors and vacuum carpeted floors.
- Dust work surfaces, other furniture, and other horizontal and vertical surfaces.
- Clean restrooms including toilets, urinals, partitions, sinks, counters, mirrors, floors and walls.
- Replenish restroom dispensers with paper products and soap.
- Clean entrance glass and other interior glass.
- Work effectively with other team members.
- Conduct all work in accordance with company procedures.
- Operate and maintain cleaning equipment.
- Report building and equipment maintenance issues to supervisor.
Part Sales Manager
AutoZone
Virginia Beach, VA
01.2007 - 09.2014
- Assume responsibilities for the store operation in the store manager's absence.
- Assist customers in finding parts and products using the electronic or paper catalogs.
- Exceeded regional annual sales target by [number]%.
- Perform other related duties as required.
- Developed a comprehensive training program for new sales associates.
- Reviewed operational records and reports to project sales and determine profitability.
- Increased revenues by [number]% within the first year as Sales Manager.
- Supervised a sales force of [number] sales associates.
Team Lead
Kantar Media Intelligence
Virginia Beach, VA
09.2007 - 09.2012
- Supervised 3 staff members.
- Daily monitor, observe, and supervise employees to make sure staff achieved productivity requirements.
- Maintained Pub Setup, daily publications and rate card audits,.
- Supplied weekly reports to managers and staff.
- Developed quarterly and annual sales department budgets.
operation supervisor/manager
Team Lead
- Supervised a team of 6 staff members.
- Monitored their daily production and reported weekly their progress.
- Checked in and made sure all publications were in house, distributed publications to appropriate coded.
- Held monthly staff meeting to coach and encourage staff members on improving their production.
- Reported to manager weekly on progress of staff and production of publication.
- Yearly staff evaluation.
Correspondence Assistant
- Responsible for the renewal, cancellation and start-up of newspaper and magazine subscriptions.
- Oversee the tracking of newspaper deliveries, including missing sections and preprints.
- Contacting clients via telephone, e-mail or in writing to persuasively obtain missing items.
- Responsible for In-Market Representative recruitment, shipment tracking and payments.
- Maintain A/P, A/R, petty cash ledgers and In-Market Rep payroll.
Childcare Provider
New York, NY
07.2005 - 09.2007
- Provided full-time daily care for infants and toddlers.
- Provided part-time after school care for school age children.
- Provided meals for all children.
- Daily activities included: Reading, Math, Arts & Craft, Music and Outdoor activities.
Registrar/Site Administrator
East Harlem Tutorial Program
New York, NY
10.2003 - 07.2005
- Supervised 5 staff members in data entry input, administered access to staff members according to their level of service.
- Ensured database is up-to-date to companies expectation.
- Implemented reports to staff, created queries as requested by staff, made necessary changes to database templates.
- Enrolled and maintained database records on 500+ participants and families as well as 500+ volunteers.
- Created, maintained and revised all applications for up to 16 different programs and services.
- Handled application inflow, reviewed hard copies of applications for entire completion.
- Performed data entry into Filemaker Pro database including Applications (500+), individualized lesson plan data, and attendance data of more than 2000 activity sessions per year.
- Worked cooperatively with participants, parents and volunteers to insure efficient enrollment process.
- Ran weekly reports to be distributed to staff - enrollment, attendance, student reports, volunteer reports.
Managing Director Assistant
- Maintained all files and binder records, conducted research for facilities issues and other administrative issues as requested.
- Created letters, memos and other correspondence to staff as needed.
- Assisted in maintaining all administrative manuals and packets and recreated administrative forms.
- Provided telephone and door coverage as needed.
- Attended and assisted in management and staff development activities as needed.
Education
Bachelor of Science - Information Technology/Database Development
Strayer University
2012
BBA - Business Administration
Wood Tobe-Coburn School
1992
Skills
- Yardi, Yardi Payscan, Social Solutions, Filemaker Pro, Microsoft Office, Microsoft Works, Adobe Acrobat, PCDocs; IBM PC - WordPerfect 5/1, Desktop Publishing, Lotus 1,2,3 and Transcribing Equipment, LAN, AmiPro Freelance Graphics, Lotus Notes; Macintosh - OSX, Act 30 for Windows, Softwise, Quicken; Type - 75 wpm; Bilingual - Spanish; Data Entry - 10,000 keystrokes alphanumeric
- Empowers high-performing sales teams
- Strong interpersonal skills
- Analytical problem solver
- Goal-oriented
- Positive and upbeat
- Accomplished manager
Timeline
Leasing Consultant
Baker Crossing Apartments
02.2013 - 04.2017
Dozier & Sons Inc Hall Acura
12.2012 - 04.2017
Team Lead
Kantar Media Intelligence
09.2007 - 09.2012
Part Sales Manager
AutoZone
01.2007 - 09.2014
Childcare Provider
07.2005 - 09.2007
Registrar/Site Administrator
East Harlem Tutorial Program
10.2003 - 07.2005
operation supervisor/manager
Team Lead
Correspondence Assistant
Managing Director Assistant
Bachelor of Science - Information Technology/Database Development
Strayer University
BBA - Business Administration
Wood Tobe-Coburn School
Similar Profiles
Candace NelsonCandace Nelson
Verifications Representative at Park Crossing ApartmentsVerifications Representative at Park Crossing Apartments
Tessa HedemarkTessa Hedemark
Assistant Property Manager at Greenfield Crossing ApartmentsAssistant Property Manager at Greenfield Crossing Apartments
Terea WallensteinTerea Wallenstein
Leasing Agent at Greens Crossing ApartmentsLeasing Agent at Greens Crossing Apartments
Diane Cuce, MBADiane Cuce, MBA
Associate Director, Accounts Payable at Sago - Market Research CompanyAssociate Director, Accounts Payable at Sago - Market Research Company
Robert J. LinkRobert J. Link
Director of Residential Services at New Jersey Institute for Disabilities, Inc.Director of Residential Services at New Jersey Institute for Disabilities, Inc.