Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michael Gors

Plainfield,IL

Summary

Automotive executive with 20+ years of leadership experience in franchise dealerships. Expertise in driving revenue growth, operational excellence, and customer satisfaction. Demonstrated ability to maximize profitability and enhance customer service index (CSI) performance. Recognized for strategic vision and commitment to improving both customer and employee experiences. Results-oriented operations leader with extensive experience in managing multi-store operations. Known for achieving top regional rankings in customer satisfaction and driving growth through strategic planning, team leadership, and effective sales strategies.

Overview

2026
2026
years of professional experience

Work History

Executive Manager

AutoCanada – Hyundai of Palatine
Palatine, Illinois
08.2018 - Current

•Directed daily operations, financial oversight, and shareholder reporting for AutoCanada’s Illinois flagship store.
•Presented monthly and quarterly financial reports to corporate executives while overseeing expense approvals and vendor contracts.
•Managed advertising budgets, digital marketing initiatives, and lead-generation strategies to enhance showroom traffic.
•Achieved significant improvements in sales volume, CSI, and fixed-ops retention through process streamlining.

General Manager

Thomas Auto Group – Toyota/Nissan/Kia
Joliet, Illinois
03.2011 - 11.2017

•Oversaw multi-store operations with responsibility for 125+ employees across sales, service, and F&I departments.
•Achieved top regional rankings in customer satisfaction and boosted overall store profitability.
•Drove twenty-five percent growth in new and used vehicle sales through optimized lead management and targeted advertising.
•Received four 'DealerRater of the Year' awards, along with Nissan President’s Award for exceptional performance.
•Spearheaded community outreach initiatives that enhanced brand visibility and built customer loyalty.

General Sales Manager

Homewood Chevrolet
Homewood, IL
03.2009 - 03.2011

•Rebuilt underperforming sales team, achieving 13% sales increase and enhanced customer retention.
•Implemented daily accountability meetings and process training to reinforce a customer-first culture.
•Cultivated long-term relationships through strategic focus on customer engagement initiatives.

Owner/ Vice President

Payless Car Sales
Robbins, IL
2007 - 2009

•Achieved sales exceeding 50 units monthly at independent dealership.
•Managed service and body shop operations, overseeing financials and reconditioning of inventory.
•Directed advertising strategies and vendor relations to enhance profitability per vehicle sold.
•Oversaw finance and insurance operations to optimize revenue generation.

General Manager

Fox Valley Suzuki Aurora & Oak Lawn, IL
Oak Lawn, Illinois
2004 - 2007

•Achieved Suzuki President's Award for exceptional national performance.
•Consistently retailed over 200 units monthly through enhanced sales strategies and community engagement.

General Sales Manager/ Finance Director

Bolingbrook Ford
Bolingbrook, Illinois
2002 - 2004

•Managed primary and secondary financing, achieving average $1,500 PVR back-end gross.
•Directed 15-member sales team and three managers, enhancing structure and accountability.

Finance Manager/ Sales Manager

Midlothian Dodge
Midlothian, Illinois
2000 - 2002

Finance Manager

AutoNation Elmhurst Dodge
Elmhurst, Illinois
1997 - 2000

Porter/ Sales

Pete Georges Chevrolet
Oak Lawn, Illinois
1993 - 1997

Education

BBA - Aviation Maintenance Management, Business Minor

Lewis University
Romeoville, IL
01-1994

Skills

  • management
  • Customer retention
  • Profit maximization
  • Problem solving
  • Cross-functional team leadership
  • Revenue optimization
  • Strategic planning
  • Financial oversight
  • Sales strategy development
  • Customer satisfaction
  • Operations management
  • Team leadership

References

References available upon request.

Timeline

Executive Manager

AutoCanada – Hyundai of Palatine
08.2018 - Current

General Manager

Thomas Auto Group – Toyota/Nissan/Kia
03.2011 - 11.2017

General Sales Manager

Homewood Chevrolet
03.2009 - 03.2011

Owner/ Vice President

Payless Car Sales
2007 - 2009

General Manager

Fox Valley Suzuki Aurora & Oak Lawn, IL
2004 - 2007

General Sales Manager/ Finance Director

Bolingbrook Ford
2002 - 2004

Finance Manager/ Sales Manager

Midlothian Dodge
2000 - 2002

Finance Manager

AutoNation Elmhurst Dodge
1997 - 2000

Porter/ Sales

Pete Georges Chevrolet
1993 - 1997

BBA - Aviation Maintenance Management, Business Minor

Lewis University
Michael Gors