Michael Gottschalk
Bowling Green
Summary
Quality control professional with robust background in ensuring product integrity and compliance. Skilled in analytical testing, process optimization, and documentation. Strong focus on team collaboration and adaptability to changing needs. Reliable and driven to achieve consistent, high-quality results. Proficient in identifying defects, maintaining safety standards, and utilizing quality management systems.
Overview
27
27
years of professional experience
Work History
Quality Control Technician- Pellet Plant
Phoenix Technologies International, LLC
07.2025 - Current
- Collaborated with production teams to identify and resolve quality issues promptly.
- Conducted thorough inspections of products to ensure compliance with quality standards.
- Analyzed data from inspections to drive process improvements and reduce defects.
- Developed training materials that improved understanding of quality standards among team members.
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Proposed corrective actions to address recurring quality issues.
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
Quality Control Inspector- Wash Plant
Phoenix Technologies International, LLC
06.2021 - Current
- Conducted thorough inspections of incoming materials to ensure compliance with quality standards.
- Developed and implemented quality control procedures to enhance product reliability and consistency.
- Trained team members on inspection techniques and best practices for quality assurance.
- Collaborated with production teams to identify and resolve quality issues efficiently.
- Utilized precision measuring tools to verify product specifications during production processes.
- Analyzed inspection data to drive continuous improvements in manufacturing operations.
- Prepared detailed reports on quality metrics, presenting findings to management for strategic decision-making.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Collaborated with production staff to establish and meet quality standards
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Identified and documented quality discrepancies for management to develop resolutions.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
- Enhanced production efficiency by implementing standardized inspection processes and procedures.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Supported continuous improvement initiatives by analyzing inspection data and recommending process adjustments for optimal quality control.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Streamlined the inspection process, resulting in quicker identification of defects and faster corrective actions.
- Streamlined inspection procedures to increase speed of quality checks without compromising on thoroughness.
- Contributed to product design improvements by offering feedback on quality issues observed during inspection phases.
Parts setter
DOWA-THT America
07.2019 - 03.2020
- Operated precision machinery to meet production targets and quality standards.
- Collaborated with team members to streamline workflows and enhance productivity.
- Assisted in troubleshooting equipment malfunctions, ensuring minimal downtime.
- Trained new staff on operational procedures and best practices for efficiency.
- Monitored inventory levels and coordinated material supply for uninterrupted operations.
- Contributed to process improvements that increased overall efficiency in production lines.
- Maintained equipment in good working order by inspecting components and performing basic repairs.
- Ensured adherence to safety protocols, maintaining a safe working environment for all staff members.
- Kept work areas orderly and clean for maximum productivity.
- Liaised with other departments, fostering strong communication channels for seamless operations.
Quality Parts Inspector
Benchmark National
01.2018 - 04.2019
- Inspected parts for quality and compliance with specifications.
- Conducted thorough visual and dimensional inspections to ensure accuracy.
- Collaborated with production teams to identify and resolve quality issues.
- Developed inspection procedures to enhance efficiency and consistency.
- Trained junior inspectors on best practices and safety protocols.
- Led root cause analysis for defect trends, implementing corrective actions.
- Maintained detailed records of inspections, ensuring traceability and accountability.
- Streamlined inspection processes, reducing turnaround time for quality checks.
- Prepared documents for each inspection and repair before submitting for quality control checks.
- Improved inspection efficiency through regular maintenance and calibration of equipment according to manufacturer specifications.
Shift Supervisor
Phoenix Technologies
07.2015 - 07.2017
- Supervised daily operations to ensure adherence to safety and quality standards.
- Coordinated staff schedules to optimize workforce efficiency and coverage.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Trained new employees on operational procedures and best practices.
- Monitored inventory levels, facilitating timely reordering of supplies.
- Conducted performance evaluations, providing constructive feedback for employee development.
- Streamlined communication between shifts to enhance team collaboration and information flow.
- Resolved operational issues swiftly, maintaining workflow continuity and minimizing disruptions.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
Press Operator
Pinnacle Plastic Products
10.2014 - 07.2015
- Operated and maintained injection molding machines to produce high-quality plastic components.
- Contributed to the reduction of machine downtime by promptly troubleshooting and resolving mechanical issues as they arose.
- Conducted regular quality checks to ensure compliance with production specifications.
- Led efforts to streamline operations, reducing waste and improving product consistency.
- Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
- Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
- Promptly removed completed loads from press.
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.
- Upheld high standards of cleanliness throughout the workspace, adhering to established guidelines for equipment care and maintenance procedures.
Shipping Supervisor
FJ Westcott
08.2004 - 06.2009
- Supervised daily shipping operations, ensuring compliance with safety regulations and company policies.
- Trained and mentored team members on proper handling of shipping materials and equipment usage.
- Implemented process improvements that enhanced accuracy in order fulfillment and reduced delays.
- Managed inventory control systems to track shipments and maintain accurate stock levels.
- Collaborated with cross-functional teams to resolve shipping discrepancies and improve service delivery.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
- Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
- Reduced shipment errors by conducting thorough inspections of outgoing packages.
- Pulled, verified, and packaged items for shipment.
- Enhanced shipping efficiency by implementing proper packaging methods and material usage.
- Collaborated with carriers to negotiate competitive shipping rates, resulting in cost savings for the company.
- Established strong relationships with vendors and suppliers to guarantee reliable service and quality products for shipping needs.
- Utilized tracking software to monitor shipments, resolving any issues promptly to prevent delays.
- Streamlined order processing for faster turnaround times, improving customer satisfaction.
- Spearheaded cross-functional projects that resulted in improved communication between departments and increased operational efficiency within the organization as a whole.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Assigned tasks to team members to complete within designated time frames.
- Coordinated logistics for inbound and outbound shipments, optimizing transportation routes for efficiency.
Truck Driver
Dasher Express
03.2003 - 09.2004
- Loading and unloading trucks, detailed paperwork, deliveries of time sensitive shipments, and customer service. Making sure customers filled out paperwork correctly and collecting customs forms for international freight.
- Operated various truck types to ensure timely and safe deliveries across designated routes.
- Maintained compliance with all local, state, and federal transportation regulations and safety standards.
- Conducted pre-trip and post-trip inspections to identify mechanical issues and ensure vehicle readiness.
- Communicated effectively with dispatch to provide updates on delivery status and address route changes.
- Assisted in training new drivers on company policies, safety protocols, and efficient driving techniques.
- Streamlined loading processes to enhance operational efficiency and reduce wait times at distribution centers.
- Implemented best practices for vehicle maintenance, contributing to increased reliability and reduced downtime.
- Developed strong relationships with clients by providing exceptional service and addressing concerns promptly.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Machine Operator
Pere Processors
01.1999 - 11.2002
- Operated and maintained various machinery for efficient processing of materials.
- Conducted regular quality checks to ensure product standards met specifications.
- Collaborated with team members to troubleshoot equipment issues promptly.
- Implemented safety protocols, reducing workplace incidents and enhancing compliance.
- Mentored junior operators on machine handling and operational best practices.
- Optimized production workflows, resulting in improved efficiency across shifts.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Collaborated with team members to optimize production processes and improve overall performance.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Education
Ged -
Penta Career Center
Northwood, OH07.2007
No Degree - Computer And Information Systems Security
Owens Community College
Perrysburg, OHSkills
- Experienced supervisor
- Quality assurance expertise
- Blow molding expertise
- Skilled in customer support
- Logistics management
- Experienced forklift operator
- Supply chain optimization
- Equipment maintenance
- Product quality evaluation
- Visual inspection
- Equipment calibration
- Inspections and reviews
- Documentation skills
- Auditing techniques
- Continuous improvement
- Logistics coordination experience
- Proficient in shift oversight
- Experienced in Microsoft Office applications
- Workplace safety
Timeline
Quality Control Technician- Pellet Plant
Phoenix Technologies International, LLC
07.2025 - Current
Quality Control Inspector- Wash Plant
Phoenix Technologies International, LLC
06.2021 - Current
Parts setter
DOWA-THT America
07.2019 - 03.2020
Quality Parts Inspector
Benchmark National
01.2018 - 04.2019
Shift Supervisor
Phoenix Technologies
07.2015 - 07.2017
Press Operator
Pinnacle Plastic Products
10.2014 - 07.2015
Shipping Supervisor
FJ Westcott
08.2004 - 06.2009
Truck Driver
Dasher Express
03.2003 - 09.2004
Machine Operator
Pere Processors
01.1999 - 11.2002
Ged -
Penta Career Center
No Degree - Computer And Information Systems Security
Owens Community College