Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Michael Graczyk

Medina,OH

Summary

Proven multitasker and effective communicator, I excelled at Giant Eagle by leveraging strong problem-solving skills and a friendly attitude to enhance team productivity and customer satisfaction. Adaptable and detail-oriented, I consistently met tight deadlines, achieving significant improvements in efficiency and service quality without compromising on standards.

Overview

21
21
years of professional experience

Work History

Dairy(stock).

Giant Eagle
08.2020 - 09.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Prep Cook and Dish Washer.

Eat N Park.
03.2017 - 02.2019
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.
  • Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
  • Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks.
  • Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
  • Conserved resources by utilizing proper portion control techniques during meal preparation.
  • Ensured consistent food quality by strictly following recipes and presentation standards.

Server.

Applebee's Grill + Bar
08.2003 - 04.2009
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.

Education

No Degree - Information Technology And Dietary.

Cuyahoga Community College
Parma,Ohio
08-2009

High School Diploma -

Sissonville High School
Sissonville,WV
05-1986

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Calm under pressure
  • Active listening
  • Decision-making

Interests

  • High-Intensity Interval Training
  • Reading
  • Strategy Games
  • Music
  • Martial Arts
  • I participate in low-impact exercises to strengthen core muscles
  • Outdoor Recreation
  • Gym Workouts
  • Backpacking and Hiking
  • Growing herbs, vegetables, or fruits in home gardens
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Enjoy participating in [activity] for overall physical and mental well-being
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Camping

Timeline

Dairy(stock).

Giant Eagle
08.2020 - 09.2024

Prep Cook and Dish Washer.

Eat N Park.
03.2017 - 02.2019

Server.

Applebee's Grill + Bar
08.2003 - 04.2009

No Degree - Information Technology And Dietary.

Cuyahoga Community College

High School Diploma -

Sissonville High School

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Michael Graczyk