Michael Graham
Webster
Summary
Former High-performing Sales consultant with a passion for client connection. 6 combined years of sales and service experience impacting positive organizational outcomes through communication, confidence and rapport building. My commitment to excellence and continuous improvement had allowed me to repeatedly be a top performing representative in my field.
As a Hemodialysis Technologist , I have developed a strong foundation in healthcare and hemodialysis procedures. I possessed over 10 years of needle experience before entering this field, and gained a deep understanding of dialysis equipment operation, water treatment, and sterilization techniques. I am very detail-oriented, with excellent technical aptitude That seeks to aid in being a collaborative team player, as is needed in emergency situation. Having had the opportunity to work closely with physicians, nurses, and support staff to deliver the highest quality of care to my patients. I am committed to ongoing professional development and staying up-to-date on the latest advances in my fields.
I've had the privilege of working in my family's local candy business throughout my life. This experience has instilled in me invaluable skills in product manufacturing, store setup, and consumer interaction. These skills, coupled with my commitment to quality and service, have been instrumental in my success and ability to connect with a diverse range of customers.
Overview
10
10
years of professional experience
Work History
Hemodialysis Technician
Noyes Memorial Hospital
10.2022 - 09.2023
- Disinfected dialysis station, equipment and chairs after completion of each patient treatment.
- Responded to dialysis-related emergency situations under nurse supervision.
- Delivered required oxygen by mask or cannula.
- Monitored patient's vital signs and adjusted dialysis treatment parameters.
- Performed dialysis access site cannulation and initiated dialysis treatment.
- Conducted equipment and safety checks on hemodialysis equipment and supplies.
Sales and Marketing Business Consultant
AT&T
10.2021 - 11.2022
- Used consultative sales approach to listen carefully to client needs and recommend desired products and service solutions.
- Nurtured relationships in various business groups to acquire new business and increase repeat opportunities.
- I have planned and implemented various advertising strategies.
- Demonstrated initiative by persistently prospecting, networking and promoting AT&T business.
- Demonstrated products to show potential customers benefits and advantages of our network to encourage purchases.
Server
Brody’s On The Bay
05.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Family Owned and Operated
Andys Candies
01.2014 - Current
- Acquisition and implementation of new whole sale opportunities.
- Fluent in customer service and satisfaction.
- General oversite of day to day operations to ensure our quality standard for over 100 years.
- Manufacturing of various products offered by our company.
Masonry Worker
ADS Masonry
06.2016 - 06.2020
- Mixed mortar to lay bricks, stones and concrete sidewalks.
- Removed excess mortar and finished joints for uniform surface.
- Followed blueprints or drawings to lay blocks and bricks in correct arrangement.
Education
Associate of Arts - Music Business
Crane School of Music
Potsdam, NY05.2022
Associate of Science - Biology
SUNY Potsdam
PotsdamSkills
- Salesforce Software
- Retail Knowledge
- Sales and Marketing Expertise
- Public and Media Relations
- P>Expertise in Hemodialysis Procedures
- P>Technical Aptitude and training applied to Hemodialysis Machines
- Administering Social Media Accounts
Additional Information
References:
Melissa Sykut - Director of Dialysis at Noyes memorial Hospital
Number - (585) 635-9995
Nick Rycroft - AT&T Potsdam Manager
Store Number: (315) 265- 4323
Email: Nickrycroft@att-premier.com
Craig Sykut - Owner at Andy's Candies
Number: (585)507-7897
Email: Csykut@yahoo.com
Aslan Sweeney - Owner at ADS Masonry
Number: (585) 698-0756
Email: Info@adsmasonry.com
Lynnsey Harris - Owner at Brody's on the Bay
Number: (585) 415 - 4513
Active board member of Camp High Hopes
Sitting board member, planner and counselor at Camp High Hopes, A one week over night camp for young boys affected with the genetic bleeding disorder Hemophilia A and B.
Languages
American Sign Language
Limited Working
Timeline
Server
Brody’s On The Bay
05.2023 - Current
Hemodialysis Technician
Noyes Memorial Hospital
10.2022 - 09.2023
Sales and Marketing Business Consultant
AT&T
10.2021 - 11.2022
Masonry Worker
ADS Masonry
06.2016 - 06.2020
Family Owned and Operated
Andys Candies
01.2014 - Current
Associate of Arts - Music Business
Crane School of Music
Associate of Science - Biology
SUNY Potsdam
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