Jerry Graham
New York,NY
Summary
Promote culture of efficiency, service and productivity to help team members meet and exceed business targets. Focused on boosting customer satisfaction and grabbing interest with high-quality, organized and attractive goods. Driven leader with good conflict management and organizational skills.
Overview
10
10
years of professional experience
Work History
Grocery Team Leader
Whole Foods Market
Upper Westside 97th St, NY
08.2021 - Current
- Established store process standards to enhance operational efficiency.
- Managed schedules and financial records for accurate reporting.
- Oversaw day-to-day operations of the department to ensure smooth functionality.
- Maintained organized store displays to improve product visibility and expedite location activities.
Grocery ATL
Whole Foods Market
14 Street Union Square, NY
11.2019 - 08.2021
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Respond to customer inquiries and delivered appropriate information after carefully researching issues.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
Grocery ATL
Whole Foods Market
Port Chester, NY
02.2016 - 10.2019
- Maintained hight levels of partner satisfaction with vendors and brand owners.
- Present company goals and objectives to new principals.
- Coaching and mentoring buyers and team members by offering constructive feedback and taking interest in their long-term career growth.
Skills
- Grocery products knowledge
- Supervising team
- Customer outreach
- Leadership development
- Building brand awareness
- MS Office
Accomplishments
- Dairy buyer
- Grocery buyer.
- Frozen buyer.
- Grocery ATL
Timeline
Grocery Team Leader
Whole Foods Market
08.2021 - Current
Grocery ATL
Whole Foods Market
11.2019 - 08.2021
Grocery ATL
Whole Foods Market
02.2016 - 10.2019