Michael Grant
Denver,Co
Summary
A proven leader and team player with strong organizational and communication skills; equipped to resolve complex issues in multi-faceted environment in a timely manner. Talented Outside Sales Representative multitasks and balances customer needs with company demands. Successful at building loyalty and long-term relationships while consistently reaching sales targets. Demonstrated experience delivering superior customer service and attention to detail.
Overview
10
10
years of professional experience
Work History
Outside Sales Representative
Bitcoin Depot
Denver, CO
03.2024 - Current
- Identify and target potential clients within the assigned territory through research, cold calling, door to door selling, and networking
- Build and nurture strong relationships with existing and prospective clients to understand their needs and effectively promote our products/services
- Conduct in-person meetings, presentations, and product demonstrations to showcase the value and benefits of our offerings
- Develop and implement personalized sales strategies to meet or exceed sales quotas and revenue targets
- Stay updated on industry trends, market developments, and competitor offerings to maintain a competitive edge
- Effectively manage the sales cycle from lead generation to closing deals, ensuring a seamless customer experience
- Maintain accurate and up-to-date records of client interactions, sales activities, and pipeline in SalesForce
Outside Sales Representative
Group Management Services
Denver, Colorado
08.2023 - 03.2024
- Prospect new business and handle the sales process from cold call to contract
- Meet with top level decision makers to present and educate them on the various services we offer to help make their businesses Simpler, Safer, and Stronger
- 100% B2B Sales/New Business Development
- Daily cold calling to hunt new prospects
- Conducting introductory in-person meetings with potential clients
- Proposing the constructive solution to best fit the clients' needs/wants
- Working towards and exceeding your sales quota.
Multifamily Mid-Market Sales Associate
Apartments.com at CoStar Group
Norfolk, Virginia
05.2022 - 07.2023
- Develop strong understanding of market research and competitor behavior to engage in value added conversations with prospective clients
- Gain a thorough understanding of your clients and their needs
- Sell advertising products that will maximize ad sales business growth for Apartments.com
- Complete ownership of the full sales cycle including: prospecting, demoing, closing, onboarding, training and renewing
- Maintain ongoing relationships with new clients through regular communication and servicing
- Meet and exceed monthly sales goals.
Loan Processor Assistant, Loan Coordinator
NewTowne Mortgage
Virginia Beach, Virginia
10.2020 - 05.2022
- Reviewing and processing loan applications for individuals and businesses
- Completing Verifications of Employment for borrowers
- Logging in loan applicants' data into processing software
- Verifying and communicating issues to appropriate parties
- Organizing and processing required documents in a timely manner.
Valet
Valet Express
Norfolk, Virginia
10.2019 - 03.2020
- Training new employees
- Retrieving the vehicle on request
- Remembering the exact location of each vehicle
- Organize and manage vehicles and their keys.
Facility Technician
Student Recreational Center (ODU)
Norfolk, Virginia
08.2018 - 03.2019
- Assist patrons with any needs and responded to emergency situations
- Manage recreational equipment
- Conduct informal recreation equipment inventory
- Enforce Fit Floor policies.
Social Media Ambassador
MappTrek
Norfolk, Virginia
08.2018 - 12.2018
- Establishing networks while promoting the phone application
- Frequently acquiring downloads from users from implementing marketing campaigns
- Met with other interns to collaborate on new marketing strategies
- Held events to promote the app and obtain new users
- Spoke to the public and grabbing people's attention and inform them about the new app called MappTrek.
Server, Coffee Break Attendant, Conference Operations
Airlie Conference Center
Warrenton, Virginia
05.2014 - 08.2018
- Train current and new staff on guest services expectations, safety procedures, and restaurant protocols
- Assist coordination of client events to insure all expectations are met
- Skilled at anticipating and indenting client needs and effectively communicate special request to staff
- Monitor and maintain dining room to ensure customer experience is maintained and ensure restaurant is operating efficiently
- Maintenance and care of equipment and assets.
Front Desk Associate
Golds Gym
Warrenton, Virginia
01.2016 - 01.2018
- Assist members requests along with inquiries about gym operations & policies
- Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor
- Greet and direct members, guests and staff as they enter the gym
- Notify management of gym incidents that requires incident reports
- Maintain security and control to the front door area of the facility.
Education
Bachelors - Professional Communications, Marketing
Old Dominion University, College of Arts And Letters
04.2020
Skills
- Microsoft Office efficient: Word, Excel, PowerPoint, Outlook
- Inside Sales: Relationship Building, Sales Closing, Customer Service-Oriented, Sales Cycle Management, Advertising, Strategic Account Development, Upselling Strategies, Proven Sales Track Record,
- Outside Sales: Market Planning, Prospecting Techniques, Canvassing Neighborhoods, Networking, Brand Awareness Development, CRM Tracking, Lead Generation, Cold-Calling, Superior Organizational Skills
Leadership Experience
Brother of Phi Delta Theta, Founding Father: Founder of the fraternity on Old Dominions campus, Phikiea Educator: To be the premier new member development experience in the Fraternity Community so as to cultivate the dedication, connection, and drive to become the greatest version of oneself, Public Relations: To enhance the reputation of the organization online through media, Attended the Kleberg Emerging Leaders Institute conference, Alumni Brother of Phi Delta Theta
Timeline
Outside Sales Representative
Bitcoin Depot
03.2024 - Current
Outside Sales Representative
Group Management Services
08.2023 - 03.2024
Multifamily Mid-Market Sales Associate
Apartments.com at CoStar Group
05.2022 - 07.2023
Loan Processor Assistant, Loan Coordinator
NewTowne Mortgage
10.2020 - 05.2022
Valet
Valet Express
10.2019 - 03.2020
Facility Technician
Student Recreational Center (ODU)
08.2018 - 03.2019
Social Media Ambassador
MappTrek
08.2018 - 12.2018
Front Desk Associate
Golds Gym
01.2016 - 01.2018
Server, Coffee Break Attendant, Conference Operations
Airlie Conference Center
05.2014 - 08.2018
Bachelors - Professional Communications, Marketing
Old Dominion University, College of Arts And Letters
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