Summary
Overview
Work History
Education
Skills
Timeline
Generic

MICHAEL GRAVES

New Haven

Summary

Talented Truck Driver with good route planning, payment handling and customer service skills. Offering 20 years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

CDL Truck Driver

J And M Trucking
08.2017 - 11.2024
  • Operated with safety and skill to avoid accidents and delays.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Towing Operator

Crown Towing Services
02.2010 - 07.2017
  • Handled challenging situations calmly under pressure, making critical decisions quickly for successful resolution of incidents requiring towing services.
  • Enhanced customer satisfaction by providing timely and efficient towing services.
  • Ensured the safe transportation of vehicles with proper securing techniques and equipment usage.
  • Navigated traffic efficiently during high-stress situations to ensure timely arrival at designated locations.
  • Participated in ongoing industry training, staying current on relevant laws, regulations, and technology advancements in the field of towing operations.
  • Improved company reputation by maintaining a clean driving record and upholding high standards of professionalism on the job.
  • Contributed to team success by training new employees on towing procedures and best practices.
  • Operated a 6-car carrier with precision and safety.

Automotive Technician

MELILO GARAGE
11.2004 - 01.2010
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Diagnosed and fixed automotive issues to enhance vehicle functionality.

Education

CDL

ALLSTATE COMMERCIAL DRIVING
Seymour, CT

ASC CERTIFICATION

PORTER CHESTER
Branford, CT
10-2024

High School Diploma -

New Haven, CT
06-2001

Skills

  • Strong work ethic
  • Commercial driving
  • Safe driving
  • Class A commercial Driver's license
  • DOT compliance
  • Dependable and reliable
  • GPS and route planning
  • Vehicle inspections
  • Equipment maintenance
  • Clean MVR
  • Loading and unloading

Timeline

CDL Truck Driver

J And M Trucking
08.2017 - 11.2024

Towing Operator

Crown Towing Services
02.2010 - 07.2017

Automotive Technician

MELILO GARAGE
11.2004 - 01.2010

CDL

ALLSTATE COMMERCIAL DRIVING

ASC CERTIFICATION

PORTER CHESTER

High School Diploma -

MICHAEL GRAVES