Michael Graves
Tucson,AZ
Summary
Results-driven Inventory Control and Quality Assurance professional with 9+ years of experience in high-volume retail and logistics environments. Proven track record of improving inventory accuracy, streamlining operational workflows, and maintaining compliance with safety and quality standards. Recognized for reliability, speed, and problem-solving under pressure.
Overview
11
11
years of professional experience
Work History
Inventory Control and Quality Assurance
Target
Tucson, AZ
05.2021 - Current
- Improved inventory accuracy through process enhancements and audit controls in a high-volume retail environment.
- Maintained and updated inventory databases to ensure data integrity and real-time accessibility.
- Identified and resolved inventory discrepancies, minimizing shrink and operational disruptions.
- Utilized inventory management systems and internal software tools to optimize workflow efficiency.
- Troubleshot operational issues and implemented corrective actions to prevent recurrence.
- Collaborated cross-functionally with operations, sales floor, and logistics teams to improve product availability and service levels.
- Adapted quickly to shifting operational demands and last-minute schedule changes.
Courier
FedEx Express
Tucson, AZ
05.2015 - 05.2021
- Delivered high-volume parcel routes while consistently meeting time-sensitive delivery standards.
- Maintained compliance with all DOT and company safety regulations.
- Utilized handheld scanning devices and routing systems to ensure delivery accuracy.
- Resolved customer service issues on-site, improving satisfaction and retention.
- Conducted daily vehicle inspections to maintain safety and operational readiness.
- Maintained accurate delivery logs and documentation with 100% compliance.
Education
High School Diploma -
Canyon Rose
Tucson, AZ05.2012
Associate of Science - Associate of Science for transfer
Pima Community College
Tucson, AZSkills
- Inventory management
- Quality assurance
- Process improvement
- Technical troubleshooting
- Database maintenance
- Customer relationship management
- Route optimization
- Problem solving
- Critical thinking
- Time management
- Multitasking
- Team collaboration
- Conflict resolution
- Active listening
- Training & Development
- MS office
Timeline
Inventory Control and Quality Assurance
Target
05.2021 - Current
Courier
FedEx Express
05.2015 - 05.2021
High School Diploma -
Canyon Rose
Associate of Science - Associate of Science for transfer
Pima Community College