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Michael Greeley
Kitchen Staff At B&D's Bagels
Lockport,NY
Summary
Hardworking and enthusiastic Customer Service Professional trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Kitchen Staff Member
B&D's Bagels
Lockport, NY
03.2022 - Current
- Sanitized dining ware and kitchen equipment according to health code standards.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Food Delivery Driver
Mark's Pizzeria
Lockport, NY
09.2020 - 02.2022
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Stayed in constant communication with dispatching team to quickly respond to delivery updates.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
Lot Associate
Home Depot
Lockport, NY
12.2019 - 08.2020
- Reported suspicious activity in parking lot and building area to supervisor.
- Monitored lot activity to maintain vehicle and guest safety.
- Parked and retrieved company rental pickup trucks according to customer needs.
- Escorted drivers to vehicles and helped load or carry large items.
- Brought back and sanitized shopping carts from the lot to the lobby.
- Assisted customers with unloading and loading material to and from vehicles.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Performed tasks and errands in store to support supervisor.
Sales Associate
95 Nutrition
Lockport, NY
08.2019 - 11.2019
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Cashier
Tops Friendly Markets
Lockport, NY
09.2017 - 07.2019
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Lockport High School
Lockport, NY 09.2015 - 09.2019
Skills
Work station cleaning
Verbal and written communication
Order accuracy
Inventory oversight
Accomplishments
- Graduated with honors while receiving recognition for my academic efforts all 16 quarters of my high school career
Software
MacOS
Adobe Lightroom
IOS
IPadOS
Interests
Photography
Technology
Timeline
Kitchen Staff Member
B&D's Bagels
03.2022 - Current
Food Delivery Driver
Mark's Pizzeria
09.2020 - 02.2022
Lot Associate
Home Depot
12.2019 - 08.2020
Sales Associate
95 Nutrition
08.2019 - 11.2019
Cashier
Tops Friendly Markets
09.2017 - 07.2019
High School Diploma -
Lockport High School
09.2015 - 09.2019