Summary
Overview
Work History
Education
Skills
Timeline
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Michael Green

Dallas,TX

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience

Work History

Operations Manager

Lowes Home Improvement
10.2019 - Current
  • Recruited, hired and trained new employees, aimed at building high-functioning team focused on stock management, visual merchandising and general store operations.
  • Managed daily store operations to ensure optimal customer service and employee productivity. This included shipping and receiving, stocking, order fulfillment, and cashiers.
  • Managed Freight Flow and delivery to insure product was stocked quickly and efficiently to maintain inventory. Location audits rose from 65% to 89% during my tenure.
  • Operational recoveries of $450,000 were made in the first quarter. These included receiving discrepancies, order management issues, and inventory adjustments that were researched and corrected by the team.

Account Manager

Rebuild Texas Construction
06.2019 - 08.2019
  • Performed storm damage Inspections on residential and commercial property.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Recommended brand products to customers to encourage repeat purchases and foster customer loyalty.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Inspector

Alamo 1
08.2018 - 03.2019
  • Trained other workers in inspection and testing procedures.
  • Performed inspections of FEMA and General Land Office of Texas Temporary housing units.
  • Coordinated the removal of units with third party contractors.
  • Made and submitted reports detailing finding and any actions taken.

Education

All Lines Adjuster License -

American Adjuster Academy
02.2022

High School Diploma -

Penn Foster Career School
Scranton, PA
08.2014

Skills

  • P&L Management
  • Inventory Management
  • Retail Operations Management
  • Process Improvements
  • Schedule Oversight
  • Staff Training

Timeline

Operations Manager

Lowes Home Improvement
10.2019 - Current

Account Manager

Rebuild Texas Construction
06.2019 - 08.2019

Inspector

Alamo 1
08.2018 - 03.2019

All Lines Adjuster License -

American Adjuster Academy

High School Diploma -

Penn Foster Career School

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Michael Green