OMAR A. BONO MORALES
Apollo Beach
Summary
Detail-oriented and knowledgeable Data management professional skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive office experience and fastidious nature dedicated to optimal patient care. Conversational English, Spanish, & French abilities.
Overview
4
4
years of professional experience
Work History
Data Entry Clerk
Florida Orthopedic Institute
10.2022 - 07.2024
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Insurance Customer Service Representative
Alorica
02.2021 - 08.2022
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
- Documented customer interactions and transactions for accurate, up-to-date records.
- Reviewed and adjusted customer coverage levels to address, identify, and resolve customer conflicts.
- Set up customer payment plans to cover annual policies and renewals.
- Trained new customer service representatives on best practices, policies and procedures.
Data Entry Clerk
Data Entry Clerk
04.2020 - 01.2021
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
- Improved team efficiency, training new staff on data entry protocols and software.
Education
International Business -
Columbia International College ( CIC )
12.2011
Skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Fast typing speed (50WPM)
- Trilingual (English, Spanish, French) Fluent
- Powerpoint
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Timeline
Data Entry Clerk
Florida Orthopedic Institute
10.2022 - 07.2024
Insurance Customer Service Representative
Alorica
02.2021 - 08.2022
Data Entry Clerk
Data Entry Clerk
04.2020 - 01.2021
International Business -
Columbia International College ( CIC )
Similar Profiles
Bassem AbdelmalekBassem Abdelmalek
Medical Scribe at Florida Orthopedic InstituteMedical Scribe at Florida Orthopedic Institute
Shania GrimesShania Grimes
Orthopedic Technician at Florida Orthopedic InstituteOrthopedic Technician at Florida Orthopedic Institute
Aly ThomleyAly Thomley
Front Desk Representative at Florida Orthopedic Institute Surgery CenterFront Desk Representative at Florida Orthopedic Institute Surgery Center