Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Sales Manager
Express Employment Professionals
11.2021 - Current
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Met with clients, delivering presentations, and educating on product and service features and offerings.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Established and cultivated solid business relationships with new or existing customers.
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Founder/Owner
Upper Cumberland Athletic Academy
02.2018 - 12.2020
Spearheaded expansion strategies to increase business market share, drive growth and bring in more than 70 new customers each year
Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress
Built and strengthened productive and valuable industry partnerships to drive collaboration, engagement and revenue stream development
Developed key operational initiatives to drive and maintain substantial business growth
Orchestrated positive media coverage and stakeholder relations as public face of Upper Cumberland Athletic Academy.
Business Enterprise Professor
Christian Leaders Institute
05.2017 - 07.2019
Developed collegiate level fully accredited Foundations of Business Management course
Developed collegiate level fully accredited Principles of Finance course
Developed collegiate level fully accredited Principles of Micro Economics course
Developed collegiate level fully accredited Principles of Macro Economics course
Developed collegiate level fully accredited Principles of Advanced Economics course
Developed collegiate level fully accredited Principles of Accounting I & II courses
Developed collegiate level fully accredited Principles of Marketing course
Responsible for ensuring the maintenance of these courses
Responsible for ensuring all course material is up to date and accurate on an annual basis.
Relationship Manager
Wells Fargo Bank
02.2016 - 04.2017
Pro-actively managed and developed effective client relationships
Identified and managed solutions to meet a wide range of client needs
Promoted products and services in the Seniors Housing Finance space
Identified portfolio risks
Evaluated debt ratio, loan-to-value ratios, credit scores, property valuations, and other factors
Analyzed credit, income, compliance, title documents, and appraisals
Determined and documented loan conditions
Followed through with borrowers, loan processors, and loan originators
Provided leadership and direction to grow team portfolio and increase revenue
Reviewed, researched, and corrected problems and discrepancies
Fully underwrote new construction commercial real estate deals
Performed property and comp analysis
Proficient in Real Estate Financial Modeling.
District Manger
Healthcare Services Group
02.2010 - 01.2015
Oversaw the EVS operations of 16 skilled nursing/assisted living facilities in east Tennessee
Achieved 100% deficiency free state surveys in EVS over five-year career
Created safe, clean, friendly environments in every facility in the district
Drove sales for 16 accounts, generating over $20 million in sales volume year over year
Conceptualized and implemented strategies to realign operational strategies and enhance personnel management approaches
Attracted new clientele and developed customer relationships
Resolved unique and recurring complaints
Improved operational standards, personnel moves, and operational strategies
Located, developed and promoted talented employees
Led targeted training programs
Coordinated with other district managers to improve performance and grow circulation volumes and sales.
Education
Master of Healthcare Administration -
Ohio University
Athens, OH
05.2015
Master of Business Administration (Finance Emphasis) -
Charleston Southern University
Charleston, SC
05.2012
Bachelor of Science, Business Administration (Finance Emphasis) -