Michael Grega
Lutz,FL
Summary
Results-driven sales associate with over 15 years of experience in delivering exceptional customer service that drives revenue growth and customer loyalty. Recognized for a strong work ethic, adaptability, and outstanding interpersonal skills. Proven ability to thrive in unsupervised environments while quickly mastering new skills to meet evolving business needs.
Overview
16
16
years of professional experience
Work History
Sales Development Representative
Caribou Finanical
District of Columbia, WA
04.2022 - Current
- Present current market interest rates and assisting clients with selecting an offer based on needs assessment.
- Manage leads utilizing CRM software.
- Coordinated with sales team leadership within the business development department to streamline sales operations and facilitate operational decision-making.
- Delivered exceptional performance by submitting, approving, and funding the highest amount of business deals while securing Top BDR Sales for consecutive months.
- Communicated prospect needs and account details to prepare team for scheduled introduction meeting.
Banker
Coldwell
05.2019 - 04.2023
- Assisted buyers and sellers on home properties.
- Managed incoming leads with MOXI Engage CRM system.
- Provided detailed description of contract negotiations.
- Provided detailed CMA reports.
Internet Sales Representative
Williams Automotive Group
06.2009 - 12.2018
- Elevated perceived quality, value, and aesthetics of products to influence buyer decisions.
- Mentored personnel in company policies, product, customer service and sales techniques
- Advised accurately by attending to individual needs.
- Managed database of new and existing clients through the CRM system.
- Delivered proposals, rates, and products to clients.
Education
Pinellas Technical Education Center
Tampa School of Real Estate
Skills
- Customer Relationship Building
- CRM Tracking
- Relationship Development
- Strategic thinking
- Email outreach
- Objection handling
- Leads prospecting
- Lead Qualification
- Contract Management
- Effective Customer Upselling
- Full-Cycle Sales Process
Timeline
Sales Development Representative
Caribou Finanical
04.2022 - Current
Banker
Coldwell
05.2019 - 04.2023
Internet Sales Representative
Williams Automotive Group
06.2009 - 12.2018
Pinellas Technical Education Center
Tampa School of Real Estate
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