Michael Griego

Work History

State Of New Mexico TRD-MVD

02.2021 - Current

Improved operational efficiency by streamlining processes and implementing best practices in management analysis.
Developed comprehensive processes, providing valuable insights into business performance and aiding in strategic planning efforts.
Served as a subject matter expert on MVD policies and procedures, providing valuable training to Municipal offices during business hours.
Collaborated with Municipal teams to identify opportunities for process improvement and increased productivity.
Streamlined communication channels between Municipalities by implementing weekly Zoom meetings that facilitated collaboration among Municipal offices.
Facilitated training sessions to enhance employees understanding of new methodologies and techniques through management analysis.
Produced detailed and relevant reports for use in making business decisions.
Created and optimized records management strategies to coordinate and protect information.
Gathered, documented, and modeled data to assess business efficiencies.

Coronado Paint and Decorating

07.2020 - 02.2021

Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition
Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols
Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time
Kept all documentation and records accurate and up to date with latest data to prevent errors in processing or delivery.
Conducted weekly audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Cleaned and maintained warehouse in compliance with OSHA safety standards.

Cricket Wireless

02.2019 - 07.2020

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Conducted all hiring, training and mentoring of new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Completed point of sale opening and closing procedures.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

Best Buy Co Inc

10.2017 - 12.2018

Created and updated regular inventory reports and records.
Maintained sufficient inventory levels to meet customer demands at all times.
Analyzed inventory data to identify and address stock discrepancies.
Participated in regular cycle counts to confirm accuracy of inventory records.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Increased employee productivity through effective training programs, performance evaluations, and feedback sessions.
Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.

Paloma Blanca Health & Rehabilitation

05.2017 - 10.2017

Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Proactively engaged customer in various departments to provide in-depth product knowledge in non-commissioned environment
Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines
Followed procedures, documentation, instructions and Audit & Business Controls guidelines from both client and company
Verified work aligned with service levels agreed and client requirements
Reviewed invoices, payment requests, advance requests, expense reimbursements and proper coding, prior to approval
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
Provided clerical support to 20 company employees by copying, faxing and filing documents.

Walmart

02.2012 - 05.2017

Met or surpassed business targets regularly through employee engagement and forward-thinking planning
Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies
Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
Rotated merchandise and displays to feature new products and promotions
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
Completed monthly and quarterly Inventory reports for senior management
Developed and managed employee schedules, balancing individual requests and requirements with business needs
Interviewed, hired and trained 18 staff associates and equipped to comply with company policies and procedures
Processed payments for credit and debit cards and returned proper change for cash transactions
Onboarded new employees, including training, mentoring and new hire documentation
Promoted to Assistant Manager after only 4 months with company.