Michael Griffin
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Coordinator
Helping Up Mission
06.2021 - Current
- Planned, designed, and scheduled phases for large projects.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Ran cabling and installed data drops for new node installations.
- Troubleshot hardware and software to determine and rectify network problems.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Configured and maintained network backup and recovery procedures.
- Assigned application access, security roles and permissions.
- Oversaw 250 desktops in Windows domain and installed firewalls to connect and protect users.
- Provided network support services for devices such as switches, routers, and APs.
- Integrated data, voice and video networks for use in multi-site installations.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Managed onboarding and offboarding of employees.
- Provisioned new software and hardware for use, following established security policies.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Configured and tested Windows Server operating systems with roles features.
Education
Associate of Science - Networking Technology
The Community College of Baltimore County
Catonsville, MD05.2024
Skills
- Testing and Quality Assurance
- Parts Inventory Management
- New Technology Integration
- Cloud Management
- Virtual Machine Operation
- DNS Lookup
- CompTIA Security Certification
- Wireless Access Point
- Permissions and Access Control
- Computer Systems Installation
- Network Repairs and Maintenance
- Microsoft Active Directory
- Hardware Installation
- Cisco Wireless Routers and Switches
- OSPF Routing
- Network Configuration
Certification
CompTIA SEC+
COMP001022214408 Exp. 4/11/2026
Cisco CCNA
CSCO14203369 Exp. 06/23/2026
Timeline
IT Coordinator
Helping Up Mission
06.2021 - Current
Associate of Science - Networking Technology
The Community College of Baltimore County
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