Summary
Overview
Work History
Education
Accomplishments
Timeline
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Michael Griffin

Stockton,CA

Summary

Talented and Driven Multi-Location Manager with innovative approaches to serving customers, achieving business goals, and developing high performance teams to maximize profit. Well-versed in shrinkage control, inventory management and financial leadership in multiple facets of the Retail Industry. Focused on maintaining business sustainability in face of evolving market conditions and customer preferences. Manager who has received numerous awards and accommodations with multiple companies, while creating excellent relationships with Company Vendors and Merchandisers.

Overview

17
17
years of professional experience

Work History

Store Manager

CVS Pharmacy
Elk Grove, CA
07.2021 - Current
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage. Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits. Managed inventory tracking and physical inventory counts to minimize loss. Oversaw inventory management through cycle counts, audits and shrinkage control. Consistently in the top stores in my District and Market in numerous catagories.

Child Support Officer

San Joaquin County DCSS
Stockton, CA
11.2022 - 02.2023
  • Created and maintained new Child Support Cases, Utilized multiple resources to gather information to locate hard to find individuals. Held in confidence personal information related to the cases. Prepared court documents for filing. Conducted one on one information gathering interviews over the phone and in person. Helped prepare lab work paperwork and samples for genetic testing.
  • Conducted detailed investigations to locate individuals, verify employment and determine assets.
  • Coordinated tests and paperwork to establish paternity, child support requirements and medical support obligations.
  • Assessed child support cases to determine appropriate case action.
  • Negotiated settlements and agreements with parties outside of court.
  • Gathered information from custodial parents and documented case history in case management software

Assistant Manager Food/GM/Digital

Walmart
Lodi, CA
10.2019 - 07.2021
  • Assistant Manager who has overseen Food and Consumables, General Merchandise, and Digital Sales within two locations.
  • Increased Sales vs Comp over 20% in every area I have overseen.
  • Wrote schedules for over 100 Employees.
  • Excellent communication and partnership with company vendors and merchandisers to ensure store had a constant flow of product during Pandemic and national shortages.
  • Have an excellent grasp in Online Grocery Pickup and Digital Sales.
  • A natural merchandiser with an eye for Visual Merchandising to increase sales.
  • Forklift and other Power Equipment Certified.
  • Other Duties included : Hiring, Training, Receiving, Inventory Accuracy, Food Safety, Ordering Supplies and Product, Modular Resets, Price Changes and many more.

District Manager

Toys"R"Us
Garland, TX
06.2017 - 08.2019
  • Oversaw a total of 8 stores in the DFW Area, with an average staff of 30 Associates per store
  • Transformed a number of underperforming stores in my district back into positive numbers with an increase of a minimum of 30% per store over a period of 6 months. Was able to train and develop a team that turned a culture of loss into a positive team effort that in turn created a winning attitude and the stores thrived.
  • Had to maintain multiple levels of P&L Statements and numerous other reports for multiple locations. Analyzed the numbers where potential issues were occurring and effectively communicating and training my Store Managers and supporting staff in how to spot and prevent them from occurring.
  • Hired and Trained Executive Level Management roles for multiple locations within the district. Optimized staffing and did a shift of Management amongst the District. This created a fresh set of eyes for multiple locations and helped creative a positive and inclusive culture in the District. Sales increased and overall store functions, cleanliness, and stocking levels rose exponentially.
  • Met with Top Level Executives and Company Mercahandisers and Buyers for a number of Toy Brands. Ranked high in the company for certain toy lines that I would be frequently asked for my input on what may or may not sell by company buyers.

Area Store Manager

Family Dollar
Stockton, CA
10.2014 - 05.2017
  • Area Store Manager in charge of two high theft locations (Stockton and Sacramento) turning both around from Negative Comp %
  • Setup, Opened and Staffed a brand new store, and oversaw the closing of two locations within the company.
  • District Manager's primary manager for helping other stores in the district and to conduct every inventory in the district.
  • Actively maintained stock control and accuracy in a very high theft environment.
  • Worked directly with multiple vendors to ensure product replenishment was achieved in a timely manner.
  • Controlled monthly invoices and billing summaries for multiple vendors.
  • Oversaw all aspects of every day operation of store including payroll, staffing, training, scheduling, receiving, sales vs comp.

Area Store Manager

Journeys
Livermore, CA, CA
01.2008 - 10.2016
  • Area Store Manager who oversaw 3 locations (Livermore, Antioch, Concord) within the company.
  • Successful Store manager in a highly competitive market in which most of the customer base are foreign travelers with language barriers.
  • Awarded every year with 100k increase awards along with Recognition for above excellence in company Standards Of Performance, landing at #1 in the Company.
  • Very effective communication with company merchandisers to receive relevant product to cater to my customer demographic

Education

High School Diploma -

Deer Valley High School
Antioch, CA
06-2002

Accomplishments

Increased every store I have been in charge of by an average of 30% year over year.

With Journeys, I was recognized as Manager of the Year in 2004 with numerous 100k Increase awards multiple times over. I was decorated as #1 in Company for Standards of Performance Metrics.

Excellent communication and partnership with company vendors and merchandisers to Ensure a steady flow of relevant product to serve the customer base. Forklift and other Power Equipment Certified

Timeline

Child Support Officer

San Joaquin County DCSS
11.2022 - 02.2023

Store Manager

CVS Pharmacy
07.2021 - Current

Assistant Manager Food/GM/Digital

Walmart
10.2019 - 07.2021

District Manager

Toys"R"Us
06.2017 - 08.2019

Area Store Manager

Family Dollar
10.2014 - 05.2017

Area Store Manager

Journeys
01.2008 - 10.2016

High School Diploma -

Deer Valley High School

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Michael Griffin