Michael Groell
Gates,NY
Summary
Dynamic and results-driven professional with a clean driving record and extensive experience at Lyft. Proven expertise in route optimization and logistics coordination, enhancing customer satisfaction through punctual service. Strong team collaboration skills complemented by a commitment to safety compliance and vehicle maintenance, ensuring operational efficiency in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Driver
Lyft
Rochester, NY
01.2025 - Current
- Managed logistics by coordinating pickup and drop-off schedules to enhance operational efficiency.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Stock Clerk
TOPS MarketLLC
01.2024 - 01.2025
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Organized merchandise displays to enhance store layout and improve customer shopping experience.
- Operated inventory management systems to track stock movements and reorder supplies efficiently.
- Trained new staff on proper stocking techniques and safety protocols to maintain workplace efficiency.
Driver
Lyft
Rochester, NY
01.2021 - 01.2024
- Delivered timely transportation services to diverse clientele across urban and suburban areas.
- Ensured vehicle safety and compliance through regular inspections and maintenance checks.
- Navigated efficiently using GPS systems to optimize routes and minimize delays.
- Assisted in training new drivers on best practices for customer service and safety protocols.
Prep Cook/Dishwasher
Critics Restaurant
Greece, NY
01.2016 - 01.2021
- Collaborated with team members to streamline meal preparation processes for timely service.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
Prep Cook/Dishwasher
Max Meat Market
Rochester, NY
01.2015 - 01.2016
- Prepared ingredients for daily meals, ensuring freshness and quality standards.
- Operated kitchen equipment safely and efficiently to support food preparation tasks.
- Maintained cleanliness of workstations, adhering to health and safety regulations.
- Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Minimized cross-contamination risks by diligently organizing food storage and prep areas.
- Enhanced kitchen efficiency by preparing ingredients ahead of busy shifts.
Education
BOCES
Skills
- Route optimization
- Vehicle maintenance
- Inventory management
- Logistics coordination
- Safety compliance
- Customer service
- GPS navigation
- Stock organization
- Team collaboration
- Cleanliness standards
- Valid Driver's license
- Clean driving record
- Safe driving practices
Timeline
Driver
Lyft
01.2025 - Current
Stock Clerk
TOPS MarketLLC
01.2024 - 01.2025
Driver
Lyft
01.2021 - 01.2024
Prep Cook/Dishwasher
Critics Restaurant
01.2016 - 01.2021
Prep Cook/Dishwasher
Max Meat Market
01.2015 - 01.2016
BOCES