Facilities and operations manager versed in building management, equipment maintenance and capital construction projects. Oversee & implement work order management, building maintenance, EHS initiatives and sustainability projects. Experienced working in manufacturing, bioscience, high tech, healthcare and real estate environments. Develop facilities and operations programs to meet customer requirements and growth initiatives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Facilities Operations Manager
Jones Lang Lasalle JLL
03.2022 - Current
Senior manager of Facilities for a leading manufacturer of high tech satellites and space communication systems. Lead daily facilities programs in support of over 2 million square feet of space including manufacturing, GMP spaces, work spaces, warehouses and high tech clean rooms and laboratories. Assembled teams with a diverse array of expertise in support of 24 x 7 preventative maintenance and asset management programs.
Manage a planning and scheduling team to ensure timely PM’s and effective work order management.
Collaborate with client leadership on capital project planning and yearly facilities operations budgets. Developed budgets for capex projects including infrastructure, equipment upgrades and building modifications.
Identify and assemble yearly sustainability initiatives improving energy consumption and power utilization.
Implemented a site wide elevator PM program to reduce outages and ensure compliance for a portfolio of over 40 elevators.
Manage monthly expenditure approvals, vendor pay requests and progress payments for all ongoing initiatives.
Review, negotiate and finalize yearly SLA’s and contract SOW’s to ensure progress and performance.
Assistant General Manager
Renaissance Owners Association
02.2019 - 02.2022
Responsible for a portfolio of high rises, real estate assets and mixed use facilities for a leading facilities and real estate services firm in the San Diego metropolitan area. Work closely with property ownership, executive leadership, board members and committees to provide best in class building management programs and solutions for a diverse client base.
Manage a team consisting of building engineers, technicians, calibration techs, and a variety of high performance vendors to support daily facilities operations. Negotiate and execute yearly SLA’s with a suite of vendors to provide 24x7 equipment and building maintenance support.
Work in collaboration with EHS teams in order to provide effective fire life and safety programs to ensure prevention of accidents and injuries. Manage quarterly and yearly fire life and safety inspections and compliance programs.
Responsible for ongoing MPE upgrades and capital equipment replacement projects throughout the portfolio. Assemble estimates, bids, RFP’s proposals and scope documents to meet the ongoing client requirements and capital projects. Collaborate with design teams, architects and engineering groups to establish project designs, schedules and deliverables for a suite of projects. Manage general contractors and provide project status to project sponsors.
Manage flow of work orders through an enterprise wide CMMS system. Monitor performance, trends and established KPI’s to ensure effectiveness with preventative, predictive and corrective maintenance. Monitor monthly and quarterly financials to ensure actuals meet the forecasted expenditures. Assemble monthly performance status and present to stakeholders, board members and clients.
Manager of Facilities and Client Services
KopelevDevOps
10.2015 - 01.2019
Facilities and operations manager for a full service facilities and laboratory consulting services firm. Serviced a variety of accounts which specialized in BioPharma, cell & gene therapeutics and healthcare.
Implemented an array of building systems including applications for calibration services, preventative maintenance and BMS monitoring systems. Completed several security and safety system upgrades for multiple accounts including access control, camera systems, site monitoring, fire and burglar alarm systems and emergency warning systems for specialty lab equipment.
Managed a portfolio of capital improvement projects including lab expansions, new lab spaces, new work spaces, storage sites, and warehouses.
Provided facilities maintenance support services per the executed SOW and master services agreement. Managed incoming change requests for new service requests, client requested additions and amendments to original scope and contract. Negotiated change orders and additional service requests.
Implemented 24x7 specialty GMP janitorial cleaning throughout various suites of labs and clean rooms. Implemented programs in compliance with GMP and the quality group’s best practices. Provided facilities support in response to client and regulatory audits. Ensure facilities and equipment compliance with the client’s SOP’s and quality standards.
Collaborated with operations executive teams and the finance teams in establishing yearly operations budgets and multiple capex improvement project budgets.
Managed a portfolio of vendors in support of janitorial, MPE, fumigation, security, ground care and fire life and safety. Procured vendors for yearly SLA contract renewals. Processed pay requests and purchase orders for a portfolio of vendors. Monitored progress of construction and ensured pay requests meet completed progress and milestones.
Manage work orders, equipment maintenance and calibrations through the CMMS systems. Worked closely with engineering teams and outside firms in completing and presenting building assessments and asset management evaluations.
Manager of Security Solution Services
Allied Universal
05.2010 - 09.2015
Manager of the security services practice for a nationwide security services firm. Responsible for supporting Allied clients throughout the San Diego region. Managed client security services including 24x7 people based and 24x7 high tech based security solutions.
Collaborated with the senior sales account management team in implementing enterprise-wide security solutions throughout the San Diego client base. Managed implementation of access control and security camera systems. Developed and implemented 24x7 people based security programs throughout client campuses and parking structures. Developed security programs based on a variety of client requirements.
Developed and implemented offsite monitoring programs of buildings and client work spaces for off hour security support. Performed risk assessments and presented security solutions to client base. Developed migration programs to assist clients in smooth transitions from legacy security systems to replacement state of the art security technologies and programs.
Visiting client sites throughout the region on a regular basis to monitor performance, address daily operations issues, assist with policy changes or company SOP’s. Provided scalable security teams as needed.
Developed and implemented field staff training programs for deployed security teams. Ensured safety and emergency preparedness training in compliance with company quality standards and best practices. Ensure consistent professional image and high quality standards are being maintained. Ensure all security logs within the portfolio of accounts are complete and maintained daily with Allied’s online portal shared with the client base.
Executive Concierge at Leidos Global Headquarters at Jones Lang LaSalle (JLL)Executive Concierge at Leidos Global Headquarters at Jones Lang LaSalle (JLL)