Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michael Grund

Abilene,TX

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

15
15
years of professional experience

Work History

Grocery Manager

United Supermarkets
Abilene, TX
11.2018 - Current
  • Developed and implemented store policies and procedures to ensure customer satisfaction.
  • Monitored inventory levels and stock shelves with new merchandise.
  • Maintained cleanliness of store by delegating tasks to the cleaning crew.
  • Implemented new methods for reducing shrinkage and increasing profitability.
  • Resolved customer complaints in a courteous and professional manner.
  • Reviewed purchase orders for accuracy before submitting them for processing.
  • Created strategies to increase customer loyalty through promotional campaigns.
  • Ensured compliance with all health, safety, and sanitation regulations.
  • Provided feedback on employee performance reviews during annual evaluations.
  • Collaborated with vendors to negotiate prices on products and services.
  • Recruited, hired, trained, evaluated, disciplined, coached, and mentored employees.
  • Scheduled shifts for employees based on business needs while adhering to labor laws.
  • Assisted customers with product selection when needed or requested.
  • Inspected equipment regularly to ensure proper functioning of refrigeration units.
  • Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
  • Delivered expert customer service to store patrons and assisted with locating desired items.
  • Distributed daily tasks to appropriate employees and checked to complete duties within expected time frames.
  • Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.
  • Drove consistent grocery sales with effective merchandising and promotions implementation.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
  • Analyzed store's inventory and ordered merchandise and products to keep stock level.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Formed and sustained strategic relationships with clients.

Construction Crew Member

Ivey Properties
Abilene, TX
08.2017 - 10.2018
  • Repaired damaged walls or floors using plastering techniques or other appropriate methods.
  • Applied sealants around windows and doors to ensure proper insulation against weather conditions.
  • Installed plumbing fixtures such as pipes and faucets according to industry standards.
  • Measured dimensions accurately when cutting material such as wood or metal components.
  • Collaborated with other crew members in order to complete projects within tight deadlines.
  • Provided assistance with maintenance tasks related to construction equipment when necessary.
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
  • Completed carpentry work and installed crown molding and wood flooring to meet customer preferences.
  • Notified supervisors of faulty operations and defective materials to improve production.
  • Performed demanding physical work over extended periods and modeled positive attitude.
  • Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.

Desk Clerk

Abilene Bowling Lanes
Abilene, TX
03.2015 - 08.2017
  • Assisted in resolving customer complaints and inquiries in a timely manner.
  • Responded to all complaints in a timely fashion to ensure guest satisfaction.
  • Welcomed large volume of guests and improved overall customer service.
  • Answered telephones, directed calls, and took messages.

Retail Sales Associate

Play N Trade video games
Abilene, TX
05.2009 - 02.2015
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.

Education

High School Diploma -

Cooper High School
Abilene, TX
05-2010

Skills

  • Task Delegation
  • Inventory merchandising
  • Workflow Planning
  • Product Merchandising
  • Training and mentoring
  • Customer service and assistance
  • Customer Service Management
  • Employee Training
  • Verbal and written communication
  • Ordering of products
  • Scheduling Coordination
  • Employee Management
  • Visual Merchandising

References

References available upon request.

Timeline

Grocery Manager

United Supermarkets
11.2018 - Current

Construction Crew Member

Ivey Properties
08.2017 - 10.2018

Desk Clerk

Abilene Bowling Lanes
03.2015 - 08.2017

Retail Sales Associate

Play N Trade video games
05.2009 - 02.2015

High School Diploma -

Cooper High School

Similar Profiles

CREATE PROFILE
Michael Grund