Summary
Overview
Work History
Education
Timeline
Generic

Michael Guereschi

Binghamton,NY

Summary

Knowledgeable with solid background in managing sales teams and driving revenue growth. Proven ability to develop strategic sales plans, enhance customer relationships, and lead high-performing teams. Demonstrated proficiency in optimizing sales processes and delivering exceptional customer service.

As sales professional, brings wealth of knowledge in managing and motivating sales teams to achieve targets. Known for keen focus on driving results and fostering collaborative team environment. Reliable and adaptable with expertise in sales strategy development and customer relationship management.

Overview

29
29
years of professional experience

Work History

Selling Manager

Sall Stearns, Inc.
03.2021 - Current
  • Purchase merchandise for the store.
  • Plan promotional events.
  • Coordinate with vendors for various promotions.
  • Maintain and build customer base.
  • Open and close store and account for daily sales.
  • Place and track special orders for customers.
  • Build sales though cross selling and suggestive sales.
  • Proactively address potential issues before they escalated into problems affecting overall store performance or customer experience quality levels.
  • Implement innovative merchandising techniques to maximize visual appeal and drive customer engagement in the store environment.
  • Spearhead promotional events and campaigns to increase brand visibility, attract new customers, and drive sales growth.
  • Enhance customer loyalty through the establishment of an effective rewards program that incentivized repeat business and referrals from existing clientele.

Sales Manager

Lord & Taylor
11.2019 - 03.2021
  • Opened and closed store as required.
  • Managed inventory levels in various departments.
  • Solicited new charge accounts.
  • Drove sales through client follow up.
  • Acquired new clients through profiling and merchandise management.
  • Designed and implemenedt layouts of departments.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Insurance Agent/ Agency Partner

Allstate Insurance Co.
01.2017 - 11.2019
  • Managed an independent office.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
  • Worked closely with other team members to optimize sales strategies and achieve regional goals.
  • Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
  • Participated in ongoing professional development activities, staying current with industry trends and regulatory changes affecting insurance products and services.
  • Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
  • Established a solid reputation within the community as a knowledgeable and reliable resource for all things insurance related.
  • Streamlined administrative tasks, improving overall office efficiency and productivity.
  • Resolved complex claims issues, advocating on behalf of clients to ensure fair settlements.
  • Educated clients on insurance policies and procedures.
  • Sold Property, Casualty, Life, Annuity and Employee Benefit policies.

Insurance Agent

Liberty Mutual Group
03.2003 - 12.2016
  • Licensed to sell Property & Casualty insurance.
  • Licensed to sell Life insurance.
  • Licensed to sell Annuities.
  • Continuously prospected for new business.
  • Utilized referrals and recommendations for new business.
  • Educated customers on products and services offered.
  • Prospected and acquired business to business clients.
  • Prepared proposals and compare products for customers.
  • Networked with people to increase sales and brand recognition.
  • Met and exceed weekly and monthly quotas and goals.
  • Managed over 2000 active clients.
  • Continuously in the top 25% of sales reps in the country.

Advertising/Marketing Manager

The Red Barn
01.2001 - 10.2003
  • Formulated and implemented marketing strategies.
  • Prepared all newspaper and media advertisements.
  • Planned and promoted special in store events.
  • Maintained advertising budgets.
  • Bought merchandise for store.
  • Worked with vendors for co-op of ads and promotions.
  • Worked part time until 2016.

Menswear Buyer/ Department Manager

Jenss Department Stores Inc.
08.1996 - 12.2000
  • Scheduled salespeople for department.
  • Met with salesmen and attended trade shows.
  • Bought merchandise for my department.
  • Initiated markdowns and budgeted markdown money.
  • Understood and followed open-to-buy requirements.
  • Merchandised and maintained department for two stores.
  • Wrote advertising for my department.
  • Audited daily sales receipts.
  • Maintained and exceeded gross margin requirements.
  • Planned and coordinated promotional events.
  • Worked in Jenss Décor after main store closed.
  • Became proficient in hard goods through Jenss Décor.

Accountant (Internship)

DiMarco & Co. Inc.
06.1999 - 03.2000
  • Managed client accounts and posted data.
  • Prepared financial statements and reports.
  • Prepared Federal and State tax returns.
  • Continued to work 25-30 hrs/week at Jenss.

Education

MBA - Marketing and Accounting

Niagara University
Niagara University, New York

Bachelor of Science - Accounting

Niagara University
Niagara University, New York

Timeline

Selling Manager

Sall Stearns, Inc.
03.2021 - Current

Sales Manager

Lord & Taylor
11.2019 - 03.2021

Insurance Agent/ Agency Partner

Allstate Insurance Co.
01.2017 - 11.2019

Insurance Agent

Liberty Mutual Group
03.2003 - 12.2016

Advertising/Marketing Manager

The Red Barn
01.2001 - 10.2003

Accountant (Internship)

DiMarco & Co. Inc.
06.1999 - 03.2000

Menswear Buyer/ Department Manager

Jenss Department Stores Inc.
08.1996 - 12.2000

Bachelor of Science - Accounting

Niagara University

MBA - Marketing and Accounting

Niagara University

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Michael Guereschi