MICHAEL GURROLA
San Diego,CA
Summary
Motivated and dependable retail professional with proven leadership experience as Assistant Manager at The Vitamin Shoppe. Briefly trained in store management, including scheduling, payroll monitoring, and team delegation. Skilled in running daily operations independently in the manager absence. Strong track record of delivering exceptional customer service, driving sales, and maintaining a smooth and efficient store environment. Ready to step into a full store manager role and contribute to continued growth and success.
Overview
21
21
years of professional experience
Work History
Assistant Manager
The Vitamin Shoppe
01.2024 - Current
- Lead day-to-day store operations including inventory, team supervision, and guest satisfaction.
- Provide expert knowledge on health and wellness supplements, training staff to enhance sales and customer education.
- Set and meet sales targets through effective merchandising and upselling strategies.
- Resolve customer concerns professionally and promptly.
- Handle opening and closing procedures, deposits, and loss prevention.
- Support a culture of wellness, teamwork, and continuous improvement.
General Merchandise
Target
01.2019 - 01.2023
- Managed over 500 product pulls and backstock tasks across various departments.
- Conducted RFID scans, inventory audits, and assisted front-of-store customer service.
- Worked efficiently under time pressure while supporting sales floor operations and guest services.
Electrical Assembler
Solar Turbines
01.2010 - 01.2018
- Collaborated on complex assemblies and wiring for industrial electronic systems.
- Maintained safety, precision, and efficiency standards in production.
Assistant Manager
Shell
01.2005 - 01.2006
- Oversaw station operations, employee management, inventory, and customer satisfaction.
- Directed vendor communication, price changes, and shift scheduling.
Education
Fashion Studies
San Diego City College (SDCC)
San Diego, CA01.2019
General Education
San Diego City College (SDCC)
San Diego, CA01.2003
Skills
- Communication & People Skills
- Leadership & Team Supervision
- Retail & Inventory Management
- Health and Wellness Product Knowledge
- Fast-Paced Customer Service
- Conflict Resolution
- Hospitality & Social Engagement
- Team motivation
- Staff supervision
- Goal setting
- Staff management
- Retail operations
- Customer rapport
Languages
English (Fluent)
Native or Bilingual
Spanish
Limited Working
Timeline
Assistant Manager
The Vitamin Shoppe
01.2024 - Current
General Merchandise
Target
01.2019 - 01.2023
Electrical Assembler
Solar Turbines
01.2010 - 01.2018
Assistant Manager
Shell
01.2005 - 01.2006
General Education
San Diego City College (SDCC)
Fashion Studies
San Diego City College (SDCC)
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