Michael Gutierrez
Los Angeles,CA
Summary
Skilled Asset Protection Associate familiar with patrolling premises, checking bags and acting as visible deterrent to criminal activity.
Hardworking and skilled in order fulfillment, warehouse processes and inventory management. Reliable and dependable with three years of industry experience. Demonstrated success in contributing to team objectives.
Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Asset Protection Agent
Nordstrom
09.2023 - 06.2024
- Reduced inventory shrinkage by implementing effective asset protection strategies.
- Enhanced store security by conducting regular audits and inspections.
- Collaborated with store management for improved loss prevention measures, leading to reduced theft incidents.
Inventory Control Specialist
Nordstrom
10.2020 - 09.2023
- Assisted in receiving merchandise to maintain sufficient supply levels to meet business and customer needs
- Reduced stock discrepancies by diligently monitoring inventory levels and collaborating with department to address discrepancies.
- Optimized storage capacity utilization with strategic organization of products in backstock areas, allowing for easier accessibility and improved productivity.
Amazon Fulfillment Associate
Amazon.com
03.2017 - 08.2022
- As an associate, I would receive orders throughout my shift and was required to fulfill them and pack them neatly and safely to ready them for staging and to be picked up and delivered.
- Streamlined order processing by implementing efficient picking and packing techniques.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Education
Associate of Science - Business Management
El Camino College
Torrance, CA06.2025
High School Diploma -
Alliance Gertz-Ressler Academy
Los Angeles06.2015
Skills
- Loss prevention strategies
- Stocking and Organization
- Operations
- Product Packaging
Additional Information
I am a hard-working individual and I'm always ready to learn and grow. I enjoy working as a team as well as valuing the importance of communicating well with others.
References
Joel Ibarra
Nordstrom Asset Protection Manager
(323)503-6246
Yesarela Garcia
Nordstrom Inventory Control Manager
(310)850-9615
Timeline
Asset Protection Agent
Nordstrom
09.2023 - 06.2024
Inventory Control Specialist
Nordstrom
10.2020 - 09.2023
Amazon Fulfillment Associate
Amazon.com
03.2017 - 08.2022
Associate of Science - Business Management
El Camino College
High School Diploma -
Alliance Gertz-Ressler Academy