Michael Gutierrez
Star
Summary
Results-driven HR professional with over twenty years of experience aligning human resources strategies with business goals. Proven expertise in talent acquisition, employee relations, employee retention, compensation, benefits, training, and performance management. Strong ability to drive organizational change and foster a positive workplace culture. I am skilled in data analysis and using HR metrics to inform decision-making. Excellent communicator and collaborator, adept at building relationships with stakeholders at all levels. Committed to enhancing employee engagement and supporting business objectives through strategic HR initiatives.
Overview
16
16
years of professional experience
4031
4031
years of post-secondary education
1
1
Certification
Work History
HR Consultant
META TIME/META ONE
Yorba Linda
07.2024 - Current
- Provided expert guidance and support in various human resources functions.
- Worked closely with management and staff to develop and implement HR strategies, policies, and best practices that align with company’s business goals.
- Collaborated with management to design and implement HR strategies that support the organization's objectives.
- Created and updated HR policies and procedures in compliance with local, state, and federal regulations.
- Implemented and managed performance appraisal systems provided guidance to managers on performance reviews and feedback.
- Provided guidance on employee relations issues, including conflict resolution, disciplinary actions, and performance management.
- Assessed training needs and developed programs to enhance employee skills and performance.
- Collected and analyzed HR metrics to inform decision-making and improve HR practices.
- Supported organizational change initiatives, helping to manage transitions smoothly.
- Developed HR policies aligning with company culture and compliance standards.
- Facilitated training sessions to enhance team skills and knowledge.
- Managed employee relations issues through effective communication and conflict resolution.
- Analyzed workforce data to identify trends and inform strategic decisions.
- Designed recruitment strategies to attract diverse talent across multiple roles.
- Supported performance management processes, ensuring timely feedback and evaluations.
- Collaborated with leadership to align HR initiatives with business goals.
- Implemented employee engagement programs to boost morale and retention efforts.
Senior HR Business Partner
VEOLIA NORTH AMERICA CORP.
Azusa
11.2021 - 07.2024
- Partnered with business executives, leaders, and their teams for development of business strategies that boost productivity and growth.
- Provided consultancy services to management in all areas of HR.
- Advised and counseled employees on HR policies, procedures, and practices.
- Consulted with local administrative support in day-to-day overall coordination of HR regional services and communication.
- Facilitated annual open enrollment programs and handled benefits inquiries for projects.
- Administered certification awards and performance incentive programs to ensure eligible employees received awards and that awards were processed in timely fashion.
- Handled employee and labor relations issues related to investigations, grievances, and complaints in accordance with company investigation practices and progressive discipline policy.
- Worked with managers and employees for resolution and disciplinary action as appropriate, ensuring legal and state compliance.
- Actively participated in and assisted director of labor relations with contract negotiations.
- Worked with regional VP / GM and department managers in coordination with director of HR to develop succession and development plans for key talent.
- Provided coaching and development to employees and managers, including feedback sessions and performance improvement plans.
- Assisted with department and project re-organization to align with company objectives.
- Ensured compliance with all federal, state, local, and internal policies, procedures, and communication.
- Oversaw reviewing, updating, and communicating all state policies to management and non-exempt staff.
- Worked closely with EH&S managers on safety issues and participated in special training initiatives.
- Partnered in investigations and coordination of workers’ compensation claims to ensure all company policies and state agency regulations were followed accordingly.
- Organized regular meetings between management and union representatives, offered guidance to both sides, and identified common goals and successful cooperation between labor unions and HR.
Director of Human Resources/Development
GARVEY WHOLESALE BEVERAGE INC.
Rosemead
11.2018 - 12.2021
- Provided completed oversight of human resources activities involving benefits, compensation, employee relations, policy / procedural payroll, staff development, and benefits audits.
- Monitored organizational effectiveness and implemented improvement initiatives to boost overall performance and efficiency and increase employee morale, engagement, and retention.
- Organized policy / procedure development reviewed and processed claims and legal documents and participated in settlement negotiation.
- Managed loss control strategy recommendation, staff training, and compliance management.
- Read and interpreted written information, wrote clearly and informatively, and edited work for spelling and grammar.
- Served as designated company representative for meetings focused on resolving workers’ compensation issues.
- Managed human resources metric information system database and provided necessary reports for analysis of HR metrics, including key performance indicators to assess and improve HR services.
- Assumed full accountability for researching, designing, and implementing human resources programs encompassing corrective action, performance improvement, staff development, and employee relations / retention.
- Collaborated with safety management team on safety compliance and investigations.
- Provided support, guidance, and counseling for employees and all levels of management regarding corrective actions and performance improvement plans.
- Addressed all discrimination, harassment, and privacy complaints and violations by implementing appropriate investigation and prevention.
- Managed new hire paperwork and personnel records. Ensured all personal information was up to date and accurate and provided updates to payroll as required.
Regional HR Director
CRUZ PEST CONTROL
Chino
03.2015 - 11.2018
- Lead the human resources department at Cruz Pest Control.
- Responsible for overseeing all aspects of HR management, ensuring that our workforce is engaged, skilled, and aligned with our company's goals with strong understanding of HR best practices, labor laws, and the unique challenges faced in the pest control industry.
- Partnered with executive leadership to drive organizational change and foster a culture of excellence.
- Developed and implemented HR strategies aligned with the company’s business objectives.
- Oversaw recruitment efforts to attract and retain top talent in the pest control industry.
- Managed the onboarding process to ensure a smooth transition for new hires.
- Fostered a positive work environment through effective employee relations strategies.
- Addressed employee concerns and resolved conflicts in a timely and effective manner.
- Implemented performance management systems that supported employee development and aligned with business goals.
- Provided guidance to managers on performance improvement plans and employee evaluations.
- Identified training needs and developed programs to enhance employee skills and knowledge.
- Promoted continuous learning and professional development opportunities.
- Oversaw compensation structures and benefits programs to ensure competitiveness within the industry.
- Conducted regular salary reviews and market analysis to attract and retain talent.
- Analyzed HR metrics to assess the effectiveness of programs and initiatives.
- Provided regular reports to executive leadership on HR performance and workforce trends.
Human Resource Manager
CRUZ PEST CONTROL
Chino
06.2011 - 05.2015
- Oversee all human resources functions, including recruitment, employee relations, performance management, and ensuring compliance with labor laws.
- Assure that the workforce is optimally utilized and that the company maintains a positive work environment.
- Conducted performance evaluations to ensure a high standard of quality and productivity.
- Implemented additional training and disciplinary / termination actions as required.
- Develop and implement effective recruitment strategies to attract qualified pest control technicians and support staff.
- Conduct interviews, coordinate hiring processes, and ensure a smooth onboarding experience for new employees.
- Serve as a point of contact for employee concerns, resolving issues and fostering a positive work environment.
- Promoted teamwork and collaboration among staff through team-building activities and conflict resolution strategies.
Senior HR Manager
DEPARTMENT Of LABOR
Long Beach
01.2010 - 01.2011
- Directed all HR operations, including recruiting, staffing, compensation and benefits administration, regulatory compliance, and organizational development initiatives.
- Identified staffing shortfalls and executed recruitment plans / strategies to ensure adequate coverage.
- Coordinated meetings with staff and management, ensuring compliance with federal and state laws.
- Designed and administered employee retention programs, utilizing trending and metric systems.
- Participated in implementing policies and programs that focused on talent acquisition, compensation, benefits, training, employee relations.
Education
Bachelor of Science - Organizational Leadership
Azusa Pacific University
Azusa, CACornell University
Ithca, NYSkills
- Policy writing
- Performance management
- Employee relations
- Training program development
- HR metrics analysis
- Talent acquisition
- Regulatory compliance
- Change management
- Strategic planning
- Effective communication
- Conflict resolution
- Coaching and mentoring
- Team collaboration
- Decision making
- Organizational development
- Employee surveys
- HR technology
- Organizational culture
- Workforce planning
- HR analytics
- Performance appraisals
- Succession planning
- Professionalism and ethics
- Employee engagement
- Labor relations
- Job analysis
- Creativity and innovation
- Career development
- Recruitment strategies
- Compensation and benefits
- Interviewing techniques
- Diversity and inclusion
- Internal communications
- Benefits administration
- HRIS systems
- Compliance management
- Employee retention
- Payroll management
- Employment law
- Onboarding processes
- Training programs
- Trend monitoring
- Talent management
- Personnel management optimization
- HRIS management
- Risk mitigation
- Contract negotiation
- Performance appraisal
- Mergers and acquisitions
- System evaluation
- Workforce improvements
- Records management
- HR policies and procedures
- Hiring and retention strategies
- Onboarding and orientation
- Risk management
- Interviewing
- Background checks
- Records maintenance
- Career pathing
- Value articulation
- Recruitment and retention strategies
- Retention strategies
- Exit interviews
- Recruitment
- Team building
- Labor law compliance
- Performance benchmarking
- Recruitment and selection
- Compensation structuring
- Onboarding
- Workplace safety
- Maintain employment records
- Problem-solving abilities
- Training and development
- Decision-making
- Affirmative action guidelines
- International mobility management
Certification
- Human Resource Management Master’s Certificate, Cornell University
- Professional Human Resources Certificate (PHR)
- Professional Human Resource Certificate California (PHR)
- Society for Human Resource Management (SHRM)
- OSHA Certified Trainer
- CPR Trainer AC-134598
- Handling and Conducting Grievances and Arbitrations Certificate
- Leadership Certificates
- Public Health Emergency Preparedness and Response Certificate
Languages
- Fluent in Spanish
- Fluent in English
- Fluent in Spanish
Affiliation
Ontario Chapter of Human Resources, SHRM
Timeline
HR Consultant
META TIME/META ONE
07.2024 - Current
Senior HR Business Partner
VEOLIA NORTH AMERICA CORP.
11.2021 - 07.2024
Director of Human Resources/Development
GARVEY WHOLESALE BEVERAGE INC.
11.2018 - 12.2021
Regional HR Director
CRUZ PEST CONTROL
03.2015 - 11.2018
Human Resource Manager
CRUZ PEST CONTROL
06.2011 - 05.2015
Senior HR Manager
DEPARTMENT Of LABOR
01.2010 - 01.2011
Bachelor of Science - Organizational Leadership
Azusa Pacific University
Cornell University