Michael Gutierriez
Portland,OR
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Traffic Control Flagger
North sky
Portland, OR
09.2024 - 06.2025
- Used two-way radios to communicate with other flaggers.
- Operated stop and slow paddles, cones, barricades, signs and other devices to control the flow of traffic.
- Informed drivers about detours or alternate routes due to roadwork or other issues.
- Monitored and discussed traffic flow problems with work crew and supervisor.
- Observed proper safety protocols at all times while working in high-traffic areas.
- Demonstrated excellent customer service skills by responding promptly to questions from motorists.
- Coordinated and controlled vehicle traffic in construction zones.
- Verified that workers had completed required safety training prior to beginning work on a project site.
- Managed traffic flow to ensure safe and efficient passage of vehicles, pedestrians, and cyclists.
- Utilized radio communication systems effectively when coordinating activities between multiple locations.
- Assisted in the setup and removal of temporary traffic control devices including signage and barriers.
- Worked independently within established guidelines while exercising sound judgment in decision making.
- Responded quickly and appropriately when encountering unexpected circumstances on the job site.
- Alerted construction personnel of approaching vehicles for safety purposes.
- Collaborated closely with supervisors, co-workers, law enforcement officers and other personnel as needed.
- Marked work areas with flags, cones, or other devices to warn drivers of hazards or construction work ahead.
- Performed minor maintenance tasks on equipment used for traffic control operations.
- Directed traffic flow at construction sites to facilitate driver safety and project progression.
- Monitored roadways for hazardous conditions or debris that could pose a threat to motorists.
- Communicated with drivers using hand signals to direct them through intersections safely.
- Ensured compliance with local regulations governing vehicular access onto private property under my jurisdiction.
- Maintained accurate records related to vehicle counts, lane closures.
- Recorded license number of traffic control violators for police.
- Directed traffic movement or warned of hazards, using signs, flags, lanterns, and hand signals.
- Positioned warning signs indicating impending road work that could potentially cause hazardous conditions for motorists.
- Monitored crosswalks for safe passage of students and other individuals during school hours or special events.
- Directed or escorted pedestrians across streets, stopping traffic, as necessary.
- Communicated traffic and crossing rules and other information to students and adults.
- Stopped speeding vehicles to warn drivers of traffic laws.
- Guided or controlled vehicular or pedestrian traffic at such places as street and railroad crossings and construction sites.
- Successfully managed busy intersections during peak times to minimize congestion and delays.
- Regularly inspected assigned equipment such as flags and barricades for damage prior to use each day.
- Learnt location and purpose of street traffic signs within assigned patrol areas.
- Reported unsafe behavior of children to school officials.
- Maintained accurate records of all incidents involving traffic violations or other unsafe driving practices that occurred during shift.
- Monitored traffic flow to locate safe gaps through which pedestrians can cross streets.
- Trained new crossing guards on proper protocol and safety procedures.
Landscape Designer
Freshly Kutt Lawn Care
US
12.2019 - 12.2022
- Expertise in Landscape Planning & Design: Proficient in creating innovative, sustainable, and aesthetically pleasing outdoor spaces for residential, commercial, and public projects.
- Project Management: Experienced in overseeing entire landscape projects from concept development through execution, ensuring timely delivery and adherence to budget.
- Technical Skills: Skilled in CAD software (AutoCAD, SketchUp), Adobe Creative Suite, and other design tools to develop detailed plans and visualizations.
- Site Analysis & Assessment: Adept at conducting thorough site evaluations, including soil analysis, environmental impact assessments, and climate considerations to inform design decisions.
- Plant Selection & Composition: Knowledgeable in selecting appropriate flora, hardscape materials, and irrigation systems to enhance functionality and sustainability.
- Collaboration & Client Communication: Strong ability to work closely with clients, architects, contractors, and suppliers to translate ideas into practical and attractive landscapes.
- Regulatory Compliance: Familiar with local building codes, environmental regulations, and permitting processes relevant to landscape construction.
- Designed and implemented [X] landscape projects, including parks, gardens, and corporate campuses, ensuring harmony between aesthetic appeal and environmental sustainability.
- Led site planning sessions, developing concepts that align with client visions and site constraints.
- Managed project budgets, schedules, and contractor coordination, resulting in successful project completion within scope.
- Developed detailed design documents, including planting plans, hardscape layouts, and maintenance guidelines.
- Received positive client feedback for innovative designs and attention to environmental.
- Advised customers on maintenance needs after completion of landscaping projects.
- Worked closely with contractors to ensure proper installation of all aspects of the landscape plan.
- Provided cost estimates for labor and materials needed to complete each project within required timeline.
- Created detailed drawings of plantings, hardscapes, irrigation systems, lighting plans and other related elements.
- Inspected completed jobsites to confirm that all work was done according to agreed upon specifications.
- Assisted in selecting appropriate materials based on location and client preferences.
- Coordinated with clients to determine project requirements and budget constraints.
- Oversaw construction activities at job sites to ensure quality control standards were met or exceeded.
- Developed landscape designs for residential and commercial projects, utilizing AutoCAD drafting software.
Lead Warehouse Associate
QCD
Tualatin, OR
07.2017 - 07.2019
- Collaborated closely with other departments to ensure smooth flow of operations throughout the warehouse facility.
- Negotiated contracts with suppliers to obtain best prices while maintaining high quality standards.
- Created detailed reports on stock levels, discrepancies between physical count versus computer records.
- Developed and implemented processes that improved accuracy and reduced errors in inventory control.
- Ensured compliance with all local laws regarding hazardous materials handling procedures.
- Utilized strong organizational skills to manage multiple projects simultaneously while meeting deadlines.
- Managed shipping, receiving activities including loading, unloading trucks, verifying orders, preparing documents for shipments.
- Inspected equipment regularly for any malfunctions or necessary repairs.
- Maintained a safe, clean, organized work environment by adhering to all safety protocols and guidelines.
- Successfully led teams of up to 10 warehouse associates in completing daily tasks efficiently and accurately.
- Provided excellent customer service by responding quickly and effectively to customer inquiries.
- Analyzed data from order tracking system to identify opportunities for improvement in operational processes.
- Recruited and trained personnel for various positions within the warehouse organization.
- Trained new staff members on proper procedures, policies, and safety regulations according to company standards.
- Directed daily activities and workload for warehouse team to achieve output goal requirements.
- Oversaw warehouse job functions to meet on-time delivery needs.
- Loaded and unloaded trucks with heavy materials following safety protocols.
- Reorganized warehouse stock according to company standards.
- Operated forklift truck safely within tight spaces while stacking items onto shelves or racks.
- Prepared detailed inventory reports for management review.
- Carried needed tools and supplies from storage and trucks and returned them after use.
- Assembled shipping crates in accordance with customer specifications.
Call Center Team Lead
Motorsport.com
Tualatin, OR
05.2016 - 08.2018
- Analyzed customer data trends and identified areas for improvement in service delivery processes.
- Mentored new team members on company policies and procedures related to call center operations.
- Ensured that all calls are handled according to established guidelines while maintaining a high degree of professionalism at all times.
- Monitored quality assurance metrics for each representative to ensure compliance with standards set by the organization.
- Established relationships with vendors providing products or services related to the call center's operations.
- Researched industry trends in order to remain current on changes impacting the call center environment.
- Provided exceptional customer service, resolving inquiries and complaints in a timely manner.
- Actively listened to customers' needs and provided appropriate solutions.
- Handled escalated calls professionally by listening carefully to the needs of each individual customer before offering appropriate solutions.
- Gave accurate and appropriate information to answer questions, troubleshoot issues and resolve complaints.
- Provided exceptional customer service to clients in fast-paced call center environment.
- Navigated multiple computer systems and applications and utilized search tools to find information.
- Conferred with customers by telephone or in-person to provide product or service information.
- Followed up promptly on all unresolved cases from previous shifts.
- Assisted customers in navigating through various web pages on the company's website during their purchase process.
- Determined charges for services requested and arranged for billing.
- Contacted carrier representatives to make arrangements or issue instructions for shipping and delivery of materials.
Water Jet Operator
Western Industrial Ceramics
Tualatin, OR
04.2015 - 02.2017
- Operated water jet cutting machinery to achieve precise design specifications.
- Maintained equipment functionality through regular inspections and preventive maintenance tasks.
- Collaborated with design teams to interpret blueprints and technical drawings effectively.
- Implemented process improvements that enhanced production efficiency and reduced waste.
- Trained new operators on safe equipment handling and operational best practices.
- Led troubleshooting efforts for equipment issues, minimizing downtime and maintaining productivity levels.
- Streamlined communication within the team, resulting in smoother workflows and increased collaboration on projects.
- Maintained a clean work environment, ensuring all debris was removed from the water jet machine after each use for optimal performance.
- Ensured accuracy of finished products by conducting quality checks throughout the production process.
- Provided input on cost-saving measures during project planning phases, contributing valuable insights from an operator''s perspective.
- Achieved precise cuts for high-quality products through careful programming of water jet machines.
- Increased water jet cutting efficiency by calibrating and maintaining equipment regularly.
- Enhanced productivity with efficient material loading and unloading of the water jet machine.
- Troubleshot technical issues, performing timely repairs to maintain continuous operation of the water jet machine.
- Kept accurate records of job specifications, materials used, and maintenance performed on equipment for future reference.
- Collaborated closely with engineers and designers to understand product requirements before starting cutting processes.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Followed company policies and OSHA requirements to maintain work safety.
- Promptly removed completed loads from press.
- Used gauges, calipers, and other devices to take measurements and identify problems.
- Reviewed completed orders for quality and accuracy.
- Operated press to achieve highest print quality and productivity with minimal scrap.
- Reviewed work orders to determine materials needs, where to make cuts and how to complete high-quality products in line with specifications.
Roofer/ delivery driver
Pacific west roofing
Portland, OR
05.2013 - 08.2016
- Inspected roofs for damage and leaks.
- Cleaned up debris left behind after completing each job site.
- Climbed ladders, scaffolds, and stairs while comfortably lifting heavy items.
- Installed flashing around chimneys, vents, skylights, and other openings in roofs.
- Inspected existing roofs for damage or potential problems and made necessary repairs or adjustments.
- Worked with care to repair and prevent damage to roofing underlayment.
- Cleaned and maintained roofs and drains.
- Utilized power tools to cut and shape metal roofs according to specifications.
- Identified hazards on job sites and took appropriate safety precautions.
- Applied waterproof coatings to flat roofs using brushes or sprayers.
- Monitored weather conditions throughout the duration of each job site to ensure optimal results.
- Operated aerial lifts safely while performing tasks at high elevations.
- Patched and sealed cracks in flat roofs.
- Assisted in the installation of various roofing materials, such as shingles, metal panels, and tiles.
- Provided direction and guidance to junior members of the team on proper techniques used in roof installation projects.
- Secured insulation boards between rafters before laying roof covering material over them.
- Coordinated roof membrane, wall flashing and sheet metal installations for building facades.
- Removed snow, water, and debris from roofs prior to applying roofing materials.
- Modified felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Required to complete roofing jobs.
- Laid plastic coatings, membranes, fiberglass, or felt over sloped roofs before applying shingles.
- Exposed nailheads with roofing cement and caulking to prevent water leakage and rust.
Education
Heavy equipment operator - undefined
Northern California school of construction
California09.2010
Skills
- Landscape design
- Project coordination
- Technical expertise
- Website evaluation
- Plant selection expertise
- Client collaboration
- Compliance adherence
- Lawn care
- Team collaboration
- Machinery operation
- Construction specs
- Budget management
- Landscape architecture
- Landscape architectural design
- Cultivating plants
- Tree removal
- Irrigation system design
- Landscape design
- Dedicated work ethic
- Client support
- Hand tool operation
- Landscape machinery operation
- Physical strength
- Landscape maintenance
- Equipment operation
- Plant maintenance
- Groundskeeping services
- Tree extraction
- Weather tolerance
- Landscape upkeep
- Equipment upkeep
- Physical fitness
- Lawn maintenance
- Tree planting
- Equipment upkeep
- Project coordination
- landscape design
- Landscape maintenance
- Trim and shape
- Plant maintenance
- Irrigation management
- Botanical expertise
- Language fluency
- Warehousing
- Order fulfillment
- Warehouse layout organization
- Detail-oriented
- Packaging design
- Cleanliness and organization
- Collaborative teamwork
- Time optimization
- Material handling
- Self-driven
- Material handling
- Warehouse safety protocols
- Order selection
- Organizing data
- Reliable and timely
- Logistics management
- Logistics management
- Analytical thinking
- Order fulfillment
- Warehouse management
- Pallet jack operation
- Order processing
- Pallet jack operation
- Forklift driving
- Stacking techniques
- Safety instruction
- Inventory management
- Forklift operation
- Data input
- Logistics management
- Quality assurance
- Hazardous materials management
- Product development
- Heavy equipment operator
- Loader machinery operation
- Front end loader operation
- Front end loader operation
- Backhoe control
- Earthmoving operations
- Bulldozer operation skills
- Backhoe operation
- Sound judgement
- Loader operation
- Excavator attachment operation
- Safety protocols
- Skid steer operation
- Safe equipment use
- Routine vehicle checks
- Machinery evaluation
- Maintenance services
- Freight transport
- Collaborative teamwork
- Clear communication
- Assessment methods
- Basic first aid
- Off-road driving
- Team management
- Tree removal
- Project management
- Loading and unloading
Certification
- Traffic control Flagger I.D.# 63544
- Heavy equipment operator
Closing
After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities will benefit your organization. Please contact me at (971) 269-4341 or via email at gtomy619@gmail.com to arrange for a convenient meeting time. Thank you for your consideration, and I look forward to hearing from you soon.
Cover letter
Throughout my professional experience, I have demonstrated qualities such as reliability, adaptability, and integrity. I am a dedicated individual who approaches every task with enthusiasm and a proactive mindset. My strong communication skills, combined with my ability to work collaboratively, enable me to foster positive relationships with colleagues and clients alike.
I pride myself on my attention to detail and my ability to manage multiple responsibilities efficiently. I work diligently to meet deadlines and consistently strive to deliver high-quality results. My problem-solving skills and resourcefulness allow me to navigate challenges effectively, always seeking innovative solutions.
I am eager to bring my strengths, positive attitude, and unwavering dedication to your company. I am excited about the opportunity to contribute to your ongoing success. Thank you for considering my application. I look forward to the possibility of discussing how I can be a valuable addition to your team.
Timeline
Traffic Control Flagger
North sky
09.2024 - 06.2025
Landscape Designer
Freshly Kutt Lawn Care
12.2019 - 12.2022
Lead Warehouse Associate
QCD
07.2017 - 07.2019
Call Center Team Lead
Motorsport.com
05.2016 - 08.2018
Water Jet Operator
Western Industrial Ceramics
04.2015 - 02.2017
Roofer/ delivery driver
Pacific west roofing
05.2013 - 08.2016
Heavy equipment operator - undefined
Northern California school of construction