Michael Haag

• Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
• Patrolled and monitored premises in company vehicle and by foot.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.

• Inspected, cleaned and performed operator level maintenance on equipment in accordance with standards.
• Performed cycle counts and inventory control to accurately track product levels.
• Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.

• Kept storage areas organized, clean and secure to fully protect company assets
• Transported inventory items to appropriate locations

Work with police officers and the community at the University of Wisconsin-
Oshkosh campus.

• Examined incoming materials and compared them to documentation for accuracy and quality
• Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products
• Inspected products and machines to ensure quality and efficiency

• Recommended products to customers to drive sales
• Pleasantly greeted customers and provided prompt and courteous service.