Michael Haight
El Cerrito,CA
Summary
Recent college graduate and dependable retail sales professional. Experienced in a variety of customer service positions with excellent communication skills and success in meeting client needs. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Crossroads Trading Co
11.2016 - 05.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Cashier and customer sales assistance
Retail Associate
Jeremy's Department Store
09.2016 - 11.2016
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Performed Opening and closing duties
- Facilitated closure of business, keeping things organized during everything-must-go sales events
Education
Bachelor of Arts - Psychology
University of California
Santa Cruz, CA06.2021
Associate of Arts - Psychology
Berkeley City College
Berkeley, CA06.2019
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Customer Needs Assessment
- Flexible Schedule
- Reliability and punctuality
- Meeting Sales Goals
Timeline
Retail Sales Associate
Crossroads Trading Co
11.2016 - 05.2017
Retail Associate
Jeremy's Department Store
09.2016 - 11.2016
Bachelor of Arts - Psychology
University of California
Associate of Arts - Psychology
Berkeley City College
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