Energetic and adaptable professional with over 5 years of experience in technical support, cleanroom operations, and laboratory services. Known for a positive attitude, exceptional work ethic, and a passion for delivering top-notch results. Skilled in IT troubleshooting, clean lab management, and logistics coordination, with a detail-oriented approach to ensuring operational efficiency and safety. A quick learner who thrives in dynamic environments, bringing enthusiasm, creativity, and a proactive mindset to every task. Strong communicator and collaborative team player, dedicated to exceeding expectations and contributing to organizational success.
Overview
9
9
years of professional experience
Work History
Clean Lab Technician Services
Apex Systems (Facebook)
Redmond, WA
01.2021 - 05.2022
Clean Lab Technician Services
Hines (Facebook)
Redmond, WA
08.2019 - 01.2021
Manage cleanroom supplies with vendors, provide gloves, safety glasses, chemistry supplies, cleaning supplies, chem lab supplies and organization, etc
Manage garment suppliers, garment stock, and laundering service
Perform weekly inventory checks for tools, hardware, and consumables
Compile procurement list for inventory restocking and project materials
Organize tools, hardware, and consumables and reset labs based off agreed-upon scope.
Support shipping, receiving, palletizing, or uncrating requests as needed
Coordinate lab services such as offsite storage, rigging request, vendor management, ordering supplies, equipment installation/decommission and lab tours
Perform weekly lab walk-throughs with Facebook Technologies Lab Coordinator or Lab Manager to identify action items and future projects
Provide hands-on support for lab reconfigurations
Provide recommendations for tools, hardware, and consumables based on Facebook Technologies' lab needs
Sync with end users regularly to discuss requests and projects that may need support
Perform light preventative maintenance for select equipment and repair issues such as air leaks, plumbing issues, etc
Collaborated with multidisciplinary teams for timely completion of research projects.
Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
Tech Support
Hana Mariam IT Service & Computer Repair
Addis Ababa, Ethiopia
02.2013 - 08.2016
Setting up and configuring customer’s desktop and laptop computer hardware, software, printers, phones, cell phones, and peripherals.
Performed in support and troubleshooting Windows & Mac OS platforms, including mobile devices running Apple iOS & Android mobile operating systems.
Learned and adapted quickly to new technology and software applications.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Adaptable and proficient in learning new concepts quickly and efficiently.
Applied effective time management techniques to meet tight deadlines.