Michael Hale
Omaha
Summary
- Adapability
- Creative Problem Solving
- Records Management Uplifting to Po Handling Pressure
- Fastla Time mag
Overview
8
8
years of professional experience
Work History
Woodworking Assistant
Thomas Creek Woodworking
01.2025 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive work.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Server/Bartender
Buffalo Wild Wings
Papillion
12.2024 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Brand Ambassador
Caraleaf
Altoona
10.2023 - 02.2024
- Interacted with customers to gather feedback and promote brand.
- Provided excellent customer service during in-store promotions, resolving any issues or complaints quickly and professionally.
- Delivered exceptional customer service to provide positive experience throughout sales process.
Resource Advisor and Data Operator
United States Air Force
Offutt AFB
05.2018 - 03.2022
- Worked troubleshooting and operating 4 major nuclear survivable communications on the E4-B 'Doomsday Plan'.
- Maintained continued contact with the White House Communication national air and ground communications terminals while flying.
- Experienced in managing a budget for the 1st Airborne Command Control Squadron, while being the youngest Resource Adviser ensuring payment to over 230 military members.
- Held a Top Secret SCI clearance for the duration of time spent on mission in Offutt AFB, Nebraska.
- Awarded an Air Force Aerial Achievement Medal for sustained merits achievement while participating in aerial flight duties, in addition to receiving the Air Force Nuclear Deterrence Medal.
- Received recognition from the 55th Wing Commander for efforts made to preserve implacable documents and military hardware during the flooding on Offutt Air Force Base in 2018.
Law Office Receptionist
Benya, Gazza, & Degory, LLP
Indiana
05.2017 - 05.2018
- Managed incoming and outgoing phone calls for five of the top lawyers in Indiana, PA ensuring both clients and office members were well connected.
- Sorted and delivered daily mail to the members of the office.
- Remained flexible for any and all general office needs to allow valuable time to be devoted to the clients of our office.
Education
Associate - Electronics Engineering Technology
United States Air Force Airborne Academy
San Antonio, TX07.2018
Completed cowork Music - Music Performance
Indiana University of Pennsylvania
PASkills
- Conflict resolution
Accomplishments
Bill Bailey Best Debut Performance Award, Omaha Community Playhouse
Professional Summary - Skills
- Adaptability
- Creative Problem Solving
- Records Management
- Uplifting to People
- Handling Pressure
- Fast Learner
- Time Management
Timeline
Woodworking Assistant
Thomas Creek Woodworking
01.2025 - Current
Server/Bartender
Buffalo Wild Wings
12.2024 - 02.2025
Brand Ambassador
Caraleaf
10.2023 - 02.2024
Resource Advisor and Data Operator
United States Air Force
05.2018 - 03.2022
Law Office Receptionist
Benya, Gazza, & Degory, LLP
05.2017 - 05.2018
Associate - Electronics Engineering Technology
United States Air Force Airborne Academy
Completed cowork Music - Music Performance
Indiana University of Pennsylvania