Michael Hall
San Bernardino,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.
Overview
18
18
years of professional experience
Work History
Forklift Driver
Restaurant Depot
02.2024 - Current
- Transported goods between warehouse locations according to shipment and storage needs.
- Checked items against documentation for accuracy.
- Handled multiple tasks simultaneously to maximize work efficiency.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Located proper slots on storage racks and set pallets in place with forklift.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Communicated with floor managers to determine merchandise placement.
- Assessed equipment for damage, wear, battery life, and fluid levels.
Cashier
Restaurant Depot
05.2023 - 02.2024
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed sales transactions to prevent long customer wait times.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Day Porter
State Of California
06.2022 - 06.2022
- Performed basic maintenance and cleaning.
- Sanitized frequented areas and equipment using approved supplies.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Cleaned common areas following established schedules and prescribed methods.
Teachers Aide
State Of California
02.2019 - 02.2020
- Supported classroom teachers by managing files, preparing materials and updating records.
- Sorted and shelved books to help manage materials and free up teachers for more important work.
- Maintained computers in classrooms and laboratories and assisted students with hardware and software use.
- Assisted teachers with lesson preparation and curriculum implementation.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Distributed textbooks, workbooks, papers and pencils to students.
- Graded assignments and tests and documented results into filing systems.
Slot Machine Technician
San Manuel Casino
02.2015 - 03.2016
- Assisted customers and personnel with slot machine issues and questions.
- Identified and attended to potential malfunctions to optimize operations and potential revenue.
- Promoted positive public image by delivering friendly service to players and employees.
- Troubleshot and repaired improperly functioning slot machines to maintain proper working order.
- Rebuilt, overhauled, adjusted and calibrated slot machines and gaming equipment.
- Maintained clean, safe and hazard-free environment for staff and guests.
- Resolved slot machine tilts and coin jams.
- Answered questions about gaming rules and policies.
- Cleaned and maintained slot machines and equipment to minimize downtime.
- Handled and settled customer complaints and repaired and adjusted minor issues to maintain optimal operations of various gaming machines.
- Inspected equipment to maintain proper working conditions.
- Completed adjustments and minor repairs on casino floor equipment.
Casino Cage Cashier
San Manuel Casino
03.2012 - 02.2015
- Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
- Redeemed coins and tokens for cash at customer request.
- Cashed out employee tips and worked with slot technicians to pay out jackpots.
- Completed gaming forms and reports and assisted customers with credit-related problems.
- Prepared balance sheets in accordance with gaming standards and internal controls.
- Used [Software] to record and report sales transaction information.
- Sold casino chips, tokens or tickets.
- Exchanged money, credit, tickets or casino chips for patrons.
Electronics Sales Associate
Target
08.2009 - 06.2011
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Completed customer's purchase by effectively processing credit and debit cards, cash and personal checks.
- Answered store and merchandise questions and led customers to wanted items.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Organized store by returning merchandise to proper areas and restocked displays.
Produce Merchandiser
Sam's Club
07.2007 - 08.2009
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Lifted materials of varied weights on regular basis.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Faced products on shelves and displays to meet company policies.
- Replenished items to maintain stock availability.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Palletized merchandise for easy movement to sales floor locations.
- Updated product labels to reflect accurate pricing.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Reported product ordering and shipping discrepancies to department manager.
- Planned attractive produce displays, using color and texture to enhance.
- Assisted customers with produce questions.
- Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
- Maintained produce area and kept produce storage area clean and sanitary.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Inspected products for quality and freshness.
Product Demonstrator
Tri-Universal
06.2007 - 06.2007
- Learned about company history and products to present detailed information to customers.
- Engaged customers warmly and encouraged each to try products, boosting sales of automobile cleaning items.
- Cleaned and organized spaces to maintain neat promotional spaces.
- Maintained professionality and efficiency while working closely with leadership.
- Gave out product samples, coupons and pamphlets to encourage sales.
- Conducted product demonstrations to explain details, highlight features and show use.
Education
Associate of Arts - Mathematics And Science
Palo Verde College
Blythe, CA12.2022
High School Diploma -
Arroyo Valley High School
San Bernardino, CA07.2006
Skills
- Valid Driver's License
- Customer Service
- Critical Thinking
- Supply Stocking and Organization
- General Labor
- Strong Work Ethic
- Materials Organization
- OSHA Regulations
- Punctual and Dependable
- Clean Driving Record
- FIFO procedures
- Pallet jack safety
- Stock rotation
Education and Training
other,other
Timeline
Forklift Driver
Restaurant Depot
02.2024 - Current
Cashier
Restaurant Depot
05.2023 - 02.2024
Day Porter
State Of California
06.2022 - 06.2022
Teachers Aide
State Of California
02.2019 - 02.2020
Slot Machine Technician
San Manuel Casino
02.2015 - 03.2016
Casino Cage Cashier
San Manuel Casino
03.2012 - 02.2015
Electronics Sales Associate
Target
08.2009 - 06.2011
Produce Merchandiser
Sam's Club
07.2007 - 08.2009
Product Demonstrator
Tri-Universal
06.2007 - 06.2007
High School Diploma -
Arroyo Valley High School
Associate of Arts - Mathematics And Science
Palo Verde College
Similar Profiles
ERICA WALLERICA WALL
Receptionist Administrator at Restaurant DepotReceptionist Administrator at Restaurant Depot
RODNEY HAMILTONRODNEY HAMILTON
Forklift Operator at Restaurant DepotForklift Operator at Restaurant Depot
Ramses MercadoRamses Mercado
Warehouse Receiving Manager at Restaurant DepotWarehouse Receiving Manager at Restaurant Depot
Brandon ExterBrandon Exter
AV Sales Engineer at Enko SystemsAV Sales Engineer at Enko Systems
JORGE LEPEJORGE LEPE
Protection Agent at Libertas Protection GroupProtection Agent at Libertas Protection Group