Michael Halpner
Wilton Manors,FL
Summary
Resident focused Executive Director with a strong background in project management and team leadership. Successfully managed a $15M renovation, resulting in a 26-point increase in occupancy and enhanced resident satisfaction. Skilled in financial analysis and sales strategy, with a track record of exceeding operational and budgetary goals.
Overview
19
19
years of professional experience
Work History
Executive Director
Allegro Senior Living
Fort Lauderdale, FL
07.2023 - Current
- Brought in during ramp up of newly built, state of the art luxury community featuring 188 apartments in Independent Living, Assisted Living, and Memory Care environments
- Responsible for key hires during the continuation of the ramp-up
- Work with the Sales team to drive occupancy and achieve budgeted results
- Work with the operations team to reduce spending and control labor
- Drive collaboration amongst the team to constantly improve the resident experience
Executive Director
Discovery Senior Living
Boca Raton, FL
10.2021 - 07.2024
- Responsible for renovating and repositioning a 186 Independent and Assisted Living community
- Replaced key Executive Team roles
- Led the community through a $15M renovation
- Increased occupancy by 26 points over a twelve-month period
- Increased resident and team member satisfaction
Executive Director
Atria Senior Living
Buckhead Atlanta, GA
09.2019 - 10.2021
- Responsible for a 74 key apartment community featuring both Assisted Living and Memory Care
- Recruited and hired key Executive Team roles and care staff positions
- Driving the sales process to lead census to 365-day high
- Through higher revenue and decreased expenses, 2021 NOI is 11% higher than budget
- Increased Resident Satisfaction by 4.5 points
- Worked with the team to improve team member engagement and culture
- Ran the community with zero state deficiencies during my tenure
- Increased internal Quality Inspection score 7 points year over year
Regional Director
Strand Hospitality Management
03.2018 - 07.2019
- Responsibility for a portfolio of six hotels
- Marriott, Hilton, and IHG brands
- Recruited, hired, and trained all key roles
- Drove Owner, Brand Leadership, and Strand Corporate relationships
- Drove top-line and bottom-line results through hands on Revenue, Sales, and Expense management tactics
- Drove guest service results and reputation management efforts
- Passed brand QA's for a couple of hotels that failed previously
- Opened a new Fairfield Inn, and was pre-opening a new Holiday Inn Express
Regional Director
Radisson Hotel Group
09.2014 - 03.2018
- Supported 38 hotels in Georgia, South Carolina, and North Carolina
- Increased RevPAR 9.6% and RGI 1.6% in 2016
- Part of the Corporate Training Team for new GM's
- Created content for 2016 and 2017 Regional Meetings for the entire brand
- Provided Revenue Management and Sales consultation
- Provided guidance on Brand Standards, guest experience, and reputation management
Director of Operations and Support
Wyndham Hotel Group
11.2011 - 09.2014
- Supported 60 hotels in Georgia, Alabama, and South Carolina
- Provided Revenue Management, Sales, and Operations guidance to achieve RevPAR growth of 10%
- Provided guidance to hotels to adhere to brand standards, and meet and exceed guest response feedback
- Awarded the Count on Me Service Award in 2013 for outstanding contribution to the brand
General Manager
Boutique Hospitality Management, Artmore Hotel
Atlanta, GA
10.2006 - 11.2011
- 102 Room property located in dynamic midtown Atlanta
- Was the Project Manager for renovation and re-positioning of this historic asset
- Led team to reach the goal of top 10 hotels ranked on TripAdvisor out of 200 in Atlanta
- Led Sales and Marketing, Social Media, and Reputation Management efforts
- Grew OCC by 8.8%, ADR by 12.5%, RevPAR by 22.6%, and total revenues by 23% year over year and NOI by 70%
Education
Masters - Gerontology
Kansas State University
Manhattan, KS05.2023
B. S. - Hotel Management
Florida International University
Miami, FL05.2020
Skills
- Project management
- Financial analysis
- Occupancy optimization
- Budgeting
- Regulatory compliance
- Sales strategy
- Team leadership
- Customer service
Timeline
Executive Director
Allegro Senior Living
07.2023 - Current
Executive Director
Discovery Senior Living
10.2021 - 07.2024
Executive Director
Atria Senior Living
09.2019 - 10.2021
Regional Director
Strand Hospitality Management
03.2018 - 07.2019
Regional Director
Radisson Hotel Group
09.2014 - 03.2018
Director of Operations and Support
Wyndham Hotel Group
11.2011 - 09.2014
General Manager
Boutique Hospitality Management, Artmore Hotel
10.2006 - 11.2011
Masters - Gerontology
Kansas State University
B. S. - Hotel Management
Florida International University
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