Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michael Han

Palisades Park,NJ

Summary

Proven leader and skilled in team management and safe food handling, I enhanced dining service standards at The Meat Bros / DaeHanGopchang, training staff and resolving conflicts efficiently. Achieved significant improvements in staff performance and customer satisfaction, leveraging fine-dining expertise and allergy awareness to meet high-volume dining demands.

Overview

4
4
years of professional experience

Work History

Captain Waiter

The Meat Bros / Dae Han Gopchang
08.2023 - 08.2024
  • Exhibited expert knowledge of alcoholic beverage service standards, laws and regulations.
  • Trained and managed dining room staff with diverse service backgrounds.
  • Monitored dining areas' cleanliness and safety and quickly addressed emerging issues.

Manger

The Meat Bros / DaeHanGopchang
08.2020 - 06.2023
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

Associate of Science - Computer Science

SUNY At Binghamton
Binghamton, NY
05.2024

GED -

Ridge Field Memorial High School
Ridgefield, NJ
06.2018

Skills

  • Team Management
  • Allergy awareness
  • Order Taking
  • High-volume dining
  • Fine-dining expertise
  • Safe Food Handling
  • Complaint Handling

Languages

English
Full Professional
Korean
Limited Working

Timeline

Captain Waiter

The Meat Bros / Dae Han Gopchang
08.2023 - 08.2024

Manger

The Meat Bros / DaeHanGopchang
08.2020 - 06.2023

Associate of Science - Computer Science

SUNY At Binghamton

GED -

Ridge Field Memorial High School
Michael Han