Michael Han
Palisades Park,NJ
Summary
Proven leader and skilled in team management and safe food handling, I enhanced dining service standards at The Meat Bros / DaeHanGopchang, training staff and resolving conflicts efficiently. Achieved significant improvements in staff performance and customer satisfaction, leveraging fine-dining expertise and allergy awareness to meet high-volume dining demands.
Overview
4
4
years of professional experience
Work History
Captain Waiter
The Meat Bros / Dae Han Gopchang
2023.08 - 2024.08
- Exhibited expert knowledge of alcoholic beverage service standards, laws and regulations.
- Trained and managed dining room staff with diverse service backgrounds.
- Monitored dining areas' cleanliness and safety and quickly addressed emerging issues.
Manger
The Meat Bros / DaeHanGopchang
2020.08 - 2023.06
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Associate of Science - Computer Science
SUNY At Binghamton
Binghamton, NY05.2024
GED -
Ridge Field Memorial High School
Ridgefield, NJ06.2018
Skills
- Team Management
- Allergy awareness
- Order Taking
- High-volume dining
- Fine-dining expertise
- Safe Food Handling
- Complaint Handling
Languages
English
Full Professional
Korean
Limited Working
Timeline
Captain Waiter
The Meat Bros / Dae Han Gopchang
2023.08 - 2024.08
Manger
The Meat Bros / DaeHanGopchang
2020.08 - 2023.06
Associate of Science - Computer Science
SUNY At Binghamton
GED -
Ridge Field Memorial High School
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