Michael Hancock
Dallas,TX
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 3 years of experience working in busy cooperative environments.
Overview
2
2
years of professional experience
Work History
Package Handler
Fed Ex Ground
09.2023 - Current
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Assembled, sealed, and loaded packages into correct trucks.
- Helped train new employees in safe practices and warehouse procedures.
Line Cook
The Porch Pour
09.2022 - 07.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
Kitchen Manager
Cork & Keg
11.2021 - 09.2022
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Education
Welding
Tulsa Welding School
Irving, TX04.2024
High School Diploma -
Massaponax High School
Fredericksburg, VA06.2014
Skills
- Team Oriented
- Cleaning and Organization
- Verbal and Written Communication
- Customer Service
- Multitasking and Organization
- Knife Skills
- Attention to Detail
- Food Safety Standards
- Critical Thinking
Timeline
Package Handler
Fed Ex Ground
09.2023 - Current
Line Cook
The Porch Pour
09.2022 - 07.2023
Kitchen Manager
Cork & Keg
11.2021 - 09.2022
Welding
Tulsa Welding School
High School Diploma -
Massaponax High School