Michael Hanks
Pompano Beach,FL
Summary
Hardworking and reliable bartender with strong ability in multitasking. Offering exceptional customer service, providing the customer with an upscale experience. Highly organized, proactive and punctual with team-oriented mentality.
Overview
11
11
years of professional experience
Work History
Bartender
Pooles Public House
Spokane, WA
11.2021 - 04.2024
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Bartender
Bull & Bowl
Austin, Tx
04.2021 - 10.2021
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Upsold customers from shelf to premium brands to help boost sales.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Bartender
Crazy Horse 3
Las Vegas, Nv
06.2013 - 03.2020
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Poured wine, beer and cocktails for patrons.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Collected and organized daily till totals and tips.
- Upsold customers from shelf to premium brands to help boost sales.
- Planned and coordinated special events to boost customer numbers and profits.
Bartender
Sake Rok
Las Vegas, NV
02.2017 - 10.2017
- Greeted guests and provided excellent customer service, along with providing entertainment in the form of group choreographed dance routines.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Bartender Seasonal
Cosmopolitan Boulevard Pool
Las Vegas, Nv
02.2013 - 10.2013
- High volume experience, ability to up sale, knowledge of hotel and casino amenities.
- Handled alcohol service for guests over age of 21.
- Answered guest inquiries, recommending shopping, dining or entertainment.
- Marketed and highlighted social events by coordinating with internal teams.
- Prepared cocktails from bar recipes, served wine and bottled beer.
Skills
- Over 25 years of experience training and competing in combat sports
- Disciplined in Jiu Jitsu and Muay Thai
- Competed professionally from 2008-2015
- MMA coach at Warrior Camp Spokane WA
Timeline
Bartender
Pooles Public House
11.2021 - 04.2024
Bartender
Bull & Bowl
04.2021 - 10.2021
Bartender
Sake Rok
02.2017 - 10.2017
Bartender
Crazy Horse 3
06.2013 - 03.2020
Bartender Seasonal
Cosmopolitan Boulevard Pool
02.2013 - 10.2013
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