Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Michael Hanley

Mcdonald,Pennsylvania

Summary

Client-oriented Realtor with 10 years of experience in building relationships, cultivating partnerships. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing new and used homes and revealing customer needs to deliver solutions.

My plan was always to become a leader. I went through the interview process with Coldwell Banker and wasn't offered the position of assistant manager. I took that hurdle and created a opportunity with Howard Hanna. I have recruited agents to switch offices by not talking bad about there brokerage but to show what is different where I am at now. I offer my time to agents in the office or anywhere to teach them about cold calling expired listings and for sale by owners. I show them ways to circle prospect sellers when they lose on multiple offers.

I feel the only way to improve is to become accountable,coachable and understanding.

Having a hands on approach with support for agents would help develop growth in the office. We're all capable of doing one or two more deals if we put the effort in.

I also try to give back as much as I can I have been with several groups raising money to help with cystic fibrosis and american cancer society.

Overview

19
19
years of professional experience

Work History

Realtor

Howard Hanna Real Estate
Pittsburgh, PA
12.2023 - Current
  • Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
  • Scheduled home viewings with potential buyers.
  • Managed real estate transactions from initiation to closing.
  • Provided guidance and support throughout the entire purchasing process from initial search through closing.
  • Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.

Real Estate Agent

Coldwell Banker
Pittsburgh , PA
08.2020 - 12.2023
  • Managed real estate transactions from initiation to closing.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Advised prospective clients on current market activities and optimal buying or selling choices.
  • Called or emailed lapsed clients to inquire about continuing needs.
  • Managed sales pipeline by actively following up with prospects and hot leads.

Correctional Officer

Allegheny County Jail
Pittsburgh, PA
08.2005 - 09.2022
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Detected potential threats and quickly defused conflicts.
  • Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.

Insurance Specialist

720 insurance
Pittsburgh, PA
01.2016 - 03.2022
  • Analyzed insurance organizational structures, business and intermediaries, studying common clauses, policies and insurance contracts.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Analyzed customer needs and provided best options, upselling products and services.

Education

Associate of Arts - Criminal Justice

Univeristy of Pheonix
Phoenix, AZ
05.2011

Skills

  • Profit and Revenue-Generating Strategies
  • Persuasive Negotiations
  • Team Recruiting and Onboarding
  • Customer Service
  • Operating Procedures and Policies
  • Problem Solving
  • Verbal and Written Communication
  • Pricing Negotiation
  • Marketing Coordination

Affiliations

  • Leukemia & Lymphoma Society Visionary 2024
  • PIttsburgh 50 Finest Honoree 2018
  • Real Men wear Pink ambassador 2018 and 2020
  • Auxiliary member of the Pittsburgh Donnybrook 2016

Timeline

Realtor

Howard Hanna Real Estate
12.2023 - Current

Real Estate Agent

Coldwell Banker
08.2020 - 12.2023

Insurance Specialist

720 insurance
01.2016 - 03.2022

Correctional Officer

Allegheny County Jail
08.2005 - 09.2022

Associate of Arts - Criminal Justice

Univeristy of Pheonix
Michael Hanley